Netflix is a popular video streaming app where you can watch TV shows, movies, documentaries, and web series. This subscription-based streaming service can be downloaded on Android, iOS, and Windows. Virgin Media is one of the famous service providers in the UK. Recently, many Virgin media users have complained Netflix not working on Virgin Media. If Netflix is not working on Virgin, you have to check whether the network connection is working well or not. Netflix not connecting to Virgin Media issue can be fixed by troubleshooting a few browser glitches. In addition, there are so many related fixes discussed in this guide to resolve Netflix is not connecting to Virgin Media problem on your device.
How to Fix Netflix Not Working on Virgin Media
Here are some reasons that cause Netflix is not working on Virgin. Analyze them deeply so that you can troubleshoot the problem so easily.
- 網絡連接問題
- 網絡信號差
- Internet interference
- 網絡設置不正確
- Bad network cable
- 不相容的瀏覽器擴充
- ISP services are limited
- VPN/Proxy server interference
In this section, we have compiled a list of troubleshooting methods that will help you fix Netflix is not working on Virgin. Follow them in the same order to attain the best results in Windows 10 PC.
方法 1:基本故障排除步驟
Some of the basic methods to solve the said problem are given below;
1A。重新啟動電腦
First and foremost, you can troubleshoot Netflix is not connecting to Virgin Media by restarting your computer. This will resolve all the temporary glitches associated with the browser and application.
1B. Refresh Page
As suggested by Netflix, reloading Netflix pages will resolve the browser conflicts and Netflix not connecting to Virgin Media ISSUE as well. Also, check if there are any server issues and if you use the latest version of Netflix.
1C. Connect to Different Network
If you have connected to a public network, your administrator might have disabled a few sites and applications. In this case, connect to a different network if possible and check if you have fixed the issue.
1D. Increase Signal Strength
You can increase the Wi-Fi signal strength by moving yourself toward the router and removing the obstacles (wireless phones, microwaves, etc) that interfere with the network.
1E. Switch to Another Browser
If there are browser-related issues in your Windows 10 PC, you could resolve the same by simply switching to other browsers. By doing so, you can identify whether the problem is associated with the app or the browser.
1F. Switch to Wired Connection
If you are using a Wi-Fi signal, connect your Windows PC and router using an Ethernet cable. Then, play Netflix and check if the problem persists.
1G。更新Windows
Also, if there are any bugs in your PC, they can only be fixed after a Windows update. Microsoft releases regular updates to fix all these bugs thereby fixing Netflix not working on Virgin Media issue.
Hence, ensure if you have updated your Windows Operating System and if there are any updates pending in action, use our guide How to Download and Install Windows 10 Latest Update
After updating your Windows Operating System, check whether you can access Netflix without any issues.
1H. Update WLAN Driver
Device drivers establish a connection link between the hardware and the Operating System of your computer. Also, faulty or corrupt drivers lead to the discussed issue. Many users have reported that updating WLAN drivers have helped them fix the problem. You are advised to update WLAN drivers to improve the reliability of your network adapters, fix compatibility issues, and resolve the discussed issue. Follow our guide on How to Update Network Adapter Drivers on Windows 10 to do so.
1I. Reinstall WLAN Driver
Incompatible drivers must be reinstalled to fix the discussed Microsoft problem. You are advised to reinstall device drivers only if you cannot attain any fix by updating them. Steps to reinstall drivers are very easy and you can do so by using a third-party application or manually. Follow our guide How to Uninstall and Reinstall Drivers on Windows 10 to reinstall drivers in your Windows 10 computer.
重新安裝網路驅動程式後,檢查是否已解決所討論的問題。
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1J. Roll Back WLAN Drivers
When you roll back your drivers, all the current versions of the hardware device will be uninstalled and previously installed drivers will be installed on your PC. This feature will be very helpful when any new driver update does not work well with your computer. Follow the steps as instructed in our guide How to Rollback Drivers on Windows 10 to fix the problem.
After your Windows 10 computer has installed the previous version of drivers, check if you have fixed Netflix not working on Virgin Media issue or not.
1K。 Disable Antivirus Temporarily (If Applicable)
Your antivirus program may mistakenly prevent any new latest updates from being installed on your PC. Many compatibility issues are identified by several Windows users that are difficult to tolerate and rectify. Antivirus software like 諾頓 和 Avast的 may prevent any latest Netflix updates that fix the issue and you are advised to disable any inbuilt or third-party antivirus software temporarily to resolve the same. Read our guide on How to Disable Antivirus Temporarily on Windows 10 and follow the instructions to disable your Antivirus program temporarily on your PC.
解決 Windows 10 PC 上的問題後,請確保重新啟用防毒程序,因為沒有安全套件的系統始終是威脅。
1L. Disable Windows Firewall (Not Recommended)
Sometimes, Windows Defender Firewall in your computer might prevent Netflix access, for some security reasons. If in case, the apps have been blocked by Windows Defender Firewall, you have to enable it or disable the Firewall securities temporarily from your computer. If you do not know how to disable Windows Defender Firewall, our guide on How to Disable Windows 10 Firewall will help you do so. You can also allow the app by following our guide Allow or Block Apps through the Windows Firewall
方法2:刷新DNS緩存
To fix Netflix is not working on Virgin on your website, you can flush the DNS or Domain Name System cache of the Wi-Fi network. With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. You can implement the steps provided in the link given here to flush the DNS cache of your Network connection on your PC.
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Method 3: Troubleshoot Network Connection
The next method to fix Netflix not working on Virgin Media issue is to fix network connectivity problems in your PC. The glitch in the Internet Connection can be fixed by resetting the Wi-Fi Router. Read our guide to troubleshoot network connectivity problems on Windows 10.
Method 4: Verify Netflix Server Status
你需要檢查 Netflix server status to ensure there are no technical reasons from the server itself. There have been times when the servers of the application are down which results in various unexpected errors on the Netflix users’ screens. So, check for the servers and if they are working fine, move on to the next method given below.
方法 5:切換到 VPN 伺服器或更改位置
If you notice Netflix is not working on Virgin issue pops up after switching to a new location, you must check if your location is geographically restricted or not. Make a note that Netflix may be limited to certain areas and locations. To fix these location problems, you can try using a VPN (Virtual Private Network).
Using a VPN network will hide your geographic details and enables you to send and receive data packets across public networks. Thus, you may use your network 匿名 同時隱藏您的網路身分。如果您對如何選擇 apt VPN 網路感到困惑,請查看我們的指南,什麼是 VPN 及其工作原理?
Method 6: Force Stop & Relaunch Netflix
Netflix is not working on Virgin can be extremely annoying when you want to watch your favorite show eagerly. In such a situation, you can try to force stopping the application and then relaunch it to settle the error. For browser users, you can simply try closing the tab on which you are viewing Netflix and then run it again on a new tab in the browser.
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Method 7: Re-login to Netflix Again
Signing out of the Netflix account will clear any problems in your account and credentials. Wait for some time, log in to your account again as instructed.
1. In the top right corner of the Netflix公司 畫面,點擊 退出登錄 如圖所示。
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Then, click on 登入 如圖所示。
3. Type your credentials and check if you face Netflix not working on Virgin Media issue again.
方法 8:使用無痕瀏覽
The Incognito Mode in Chrome browser is primarily meant for secure and private browsing. It is made for people who do not want their search history or recent pages saved on their device. Due to its privacy policy, this mode does not allow users to record their screens or take screenshots. Using Netflix in incognito mode has helped many users to fix Netflix not connecting to Virgin Media issue. Check our guide to enable Incognito mode in Chrome.
Now, check if you face the problem again.
Method 9: Clear Web Browser Cache
The cached data on your web browser can hinder the usage of Netflix on the app. You can follow the instructions on the link given to clear the cache on the web browser to fix the issue.
方法 10:禁用瀏覽器擴展
If you have numerous web extensions like Ad-blockers on the browser, you may face Netflix not working on Virgin Media issue. You can try disabling them on the browser to fix the error.
1.點擊 Windows 鍵,搜索 谷歌瀏覽器 應用程序,然後點擊 Enter 鍵。
2。 點擊 三個垂直點 在右上角。點選 更多工具 選項,然後單擊 擴展 相鄰選單中的選項。
3.切換 off 網路擴充來停用它們。
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方法 11:重新啟動基本 Windows 服務
Some essential Windows services like Windows Update and Background Intelligent Transfer services must be enabled on your computer to avoid Netflix is not working on Virgin issue. The Background Intelligent Transfer services use available bandwidth to install any latest updates so that your computer installs any update only if there is no other installation in progress. If these services are disabled in your system, you are more likely to face the discussed error. Hence, restart essential Windows services as instructed below.
1。 類型 服務 在搜尋選單中,然後按一下 以管理員身份運行.
2. 現在,向下捲動並雙擊 後台智能傳輸服務.
3. Now, select the Startup type to Automatic, as depicted.
注意: 如果 服務狀態 is 停止,然後點擊 開始 按鈕。 如果 服務狀態 is 運行, 點擊 停止 並重新開始。
4。 點擊 登記 和 OK 保存更改。
5. 對其他 Windows 服務重複所有這些步驟,例如 密碼學, MSI安裝程序和 Windows 更新服務.
方法 12:清除 Netflix Cookie
Clearing the cache and cookies of Netflix can fix Netflix not working on Virgin Media and issues in Netflix stored data. Follow the steps listed below to do so.
1。 導航 Netflix 清除 cookie 頁。進入該頁面後,所有 cookie 都將從網站中清除。
2。 現在,點擊 登入 並使用您的憑據登錄。
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方法 13:更新 Netflix 應用
Sometimes, Netflix is not connecting to Virgin Media issue on Netflix can also occur due to the outdated version of the app. Netflix releases updates for the app from time to time and it is necessary for users to keep up with the app updates to avoid errors. Usually, users get to know about the available updates regularly but in case you have missed one, it is time that you check for an update and manually install it. Windows users can easily attempt this method by checking for the latest version with the help of the Microsoft Store. Follow the given steps to update Netflix app.
1。 按 Windows鍵,輸入 微軟商店,然後點擊 已提交.
2。 點擊 電子圖書館.
3。 點擊 獲取更新 在右上角。
Your updates will automatically start and once they are complete, try to run Netflix app on your PC to check if Netflix not connecting to Virgin Media issue is fixed.
方法 14:回滾最近的 Windows 更新
Even if you have updated your Windows 10 to the latest version. Sometimes bugs and errors in the latest Windows version cause Netflix app errors. To resolve this issue you can try to roll back your latest Windows app. This will install the previous Windows 10 version on your computer. Follow the steps below to do so:
1。 啟動 Windows 設定.
2。 點擊 更新與安全 設置。
3. 從左側面板導覽至 恢復 菜單。
4.找到 返回到先前版本的 Windows 10 並點擊 開始.
5. 等待過程完成並重新啟動電腦。
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Method 15: Reset Netflix App
If updating Netflix did not help in resolving Netflix not working on Virgin Media issue then resetting Netflix app can fix the issue. Netflix, like other apps, contains cache that has temporary files. These temporary cache files can become corrupt over time and eventually result in Netflix is not working on Virgin issue. Therefore, to make sure this is not the case, reset the Netflix app using the steps that are given below:
1。 按 Windows + I鍵 together to open the Settings.
2。 點擊 應用程式 設置。
3。 在裡面 應用程式和功能 window locate and click on the Netflix公司 應用程序。
4.然後,單擊 高級選項.
5. Scroll down and click on 重設.
6. Wait for the process to finish and restart your computer.
Method 16: Reinstall Netflix App
If none of the previous methods works, and the issues in Netflix stored data have still not been resolved. You can try to uninstall and reinstall the Netflix app.
1.點擊 Windows鍵,輸入 Netflix公司 在 Windows 搜尋列中。
2. 在右側面板中,找到並點選 卸載.
3. Confirm the prompt by clicking on 卸載 按鈕。
4. Wait for the uninstallation process to finish.
5. Once the uninstallation process has finished, launch the 微軟商店 應用程序。
6. 在 Microsoft Store 中,搜尋 Netflix公司.
7。 點擊 積極 按鈕在您的裝置上安裝 Netflix 應用程式。
等待安裝完成。
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方法 17:重新安裝 Web 瀏覽器
If none of the above steps fix the said Netflix not working on Virgin Media. Then you can reinstall your web browser to solve the problem.
1. 按 Windows鍵,輸入 控制面板 並點擊 已提交.
2。 組 查看方式:類別,然後點擊 卸載軟件 下 訓練課程 菜單如圖所示。
3。 選擇 Mozilla Firefox瀏覽器 從列表中點擊 卸載 如圖所示。
4。 點擊 是 on 用戶帳戶控制 及時。
5。 點擊 下一頁> 按鈕進入 Mozilla Firefox 卸載 嚮導。
6。 點擊 卸載.
7。 點擊 完 關閉該窗口。
8。 按 Windows鍵,輸入 %localappdata% 並點擊 已提交 去 應用數據本地 文件夾中。
9.右鍵點擊 on Mozilla的 資料夾並選擇 刪除.
10。 按 Windows鍵 再次輸入 %APPDATA% 並點擊 已提交 去 應用數據漫遊 文件夾中。
11.重複 步驟 9 刪除 Mozilla的 文件夾中。
12.最後, 重新啟動你的電腦.
13. 下載 Mozilla Firefox瀏覽器 來自 官方網站.
14。 運行 火狐安裝程序 下載 資料夾並在電腦上安裝瀏覽器。
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