In this technological era, few activities are expected to be performed by machines without any issue. One of the routine activities is the file transfer from an Android phone to Windows 10 PC using a USB Cable. However, one may experience the issues of Android USB file transfer not working Windows 10 PC. This issue is a nightmare for all the people working desk jobs as this is a major part of their job. The methods to fix Android phone USB connection problem are discussed in the article.
How to Fix Android USB File Transfer Not Working in Windows 10
The section provides the possible reasons for which the file transfer from Android phone using a USB Cable to your Windows 10 PC may fail.
- Hardware issues- There might be some issues in the hardware devices such as faulty ports, or damage to the USB cable.
- Outdated Device Drivers- The drivers corresponding to Android phone may be outdated or corrupt.
- Outdated OS- The Operating System of the devices may be outdated and might pose an incompatibility issue for connection. The OS on both Android Phone and Windows PC needs to be updated to the latest version.
- Incorrect Settings- The Media Transfer setting may not be enabled on Android phone and it might cause an issue with the file transfer.
- Third-party Applications- Third-party applications for transferring files may disturb the regular method to transfer files.
Note: Since smartphones do not have the same settings and may vary from device to device hence, ensure the correct settings before changing any. The methods explained in this article are considering a 三星Galaxy A21s phone and the settings may differ on other models based on various factors.
方法一:基本故障排除方法
The first approach to fix this issue is to try the basic troubleshooting methods on the connected devices.
1A. Troubleshoot Hardware Issues
The issue may be caused due the defects in the hardware of the connected devices and checking the hardware issues can help solve the issue.
- 檢查是否 USB端口 on your Windows PC is in good condition or broken.
- 連接 USB 電纜 到 different USB Port 在你的Windows PC上。
- Use the USB cable provided 隨著 Android手機.
- Try using another USB Cable, which is compatible, to connect the Android Phone to Windows PC.
- 清潔充電端口 on your Android phone using a toothpick.
- 確保 plug the USB cable into the ports properly and completely on both devices.
- 如果可以的話 remove the battery on your Android phone, 去掉它 來自 slot and replace it in the slot.
1B. Unlock Android Phone
One of the reasons why you may not be able to use the File Transfer feature is because the phone is locked with the password. Make sure to unlock your phone, so that the Windows PC can access the files on your phone.
1C. Use Another Windows PC
This issue may be caused if the Windows 10 PC has some fault or is not compatible with the Android phone. Try connecting Android phone to another Windows PC and check if you can transfer files to the PC.
1D. Connect Android Phone Directly to Windows PC
If you are using any USB hub to connect Android phone to the Windows 10 PC, you can try disconnecting the USB cable from the hub and connecting the USB cable directly to the USB port on your PC to fix the issue.
1E. Use Alternate File Transfer Method
Another option to bypass Android phone USB connection problem is to use an alternative method to transfer files to check if it is working on your Android phone. Turn on the Bluetooth on both devices and check if you can transfer files through the Bluetooth connection.
Option I: On Android Phone
1。 去 設定 您的 Android 手機上的選項
2。 輕按 連接 選項卡
3.Turn On 藍牙 切換。
Option II: On Windows
1。 按 Windows + I鍵 一起開 設置。
2。 點擊 設備 設置。
3。 打開 藍牙 切換 On
1F. Disconnect External Devices Connected to Windows PC
Another possible reason for this Android phone USB connection problem is the interference from other media and external devices. Try disconnecting the devices from your PC and then connect Android phone alone to the PC.
1。 按 Windows + E 鍵 一起開 檔案總管.
2。 打開 這台電腦,右鍵單擊 USB設備,然後點擊 噴出 選項。
1G. Run Hardware Troubleshooter on Windows PC
Android USB file transfer not working Windows 10 PC issue may be caused due to minor glitches on the PC. If there are small bugs on Windows PC, you can easily clear them using the Windows Hardware troubleshooters. Read the article in the link provided here to learn the method to Run the Windows troubleshooter to diagnose the issue.
1H. Turn On Flight Mode
While transferring files, there are chances for some external interference to disturb the MTP or Media Transfer Protocol. Turning on the Flight mode can prevent external interference while transferring files.
Option I: Android Phone
The method to turn the Flight mode on your Android phone is discussed below. You can turn the mode on and then transfer files from your phone.
1。 打開 設定 app from the menu on your Android phone.
2。 輕按 連接 標籤。
3.切換 On 飛行模式 選項。
相關閱讀: Fix Android Wi-Fi Authentication Error
Option II: Windows PC
You can follow the steps given below to turn the Flight mode on your Windows 10 PC and then attempt transferring the files.
1.點擊 的Windows + I 鍵同時打開 設定 應用程序。
2。 點擊 網絡與互聯網 菜單中的設置。
3。 點擊 飛行模式 tab and toggle on the Airplane mode option.
1I. Restart Device
The universal method can be used to fix this issue. You can try restarting the devices to clear all the glitches and errors in the processes.
Option I: On Android Phone
Follow the steps in the method below to restart your Android phone.
1. Unplug the Android phone from the USB cable, press the 強大能力 button , and tap on 重新啟動 選項。
2。 點擊 重新啟動 重啟手機的選項。
相關閱讀: Fix USB OTG Not Working On Android Devices
Option II: Windows PC
You can follow the steps given below to restart your Windows 10 PC.
1. Unplug the USB Cable from the USB port and press the Windows鍵.
2。 點擊 強大能力 底部的圖標,然後選擇 重新啟動 option to restart your PC.
1J. Update Device
The issue with the file transfer may be due to the corrupt or outdated OS on the devices. To fix the problem, you can try updating the OS to the latest version.
Option I: On Android Phone
Using an outdated version of Android OS may cause the issue, you can update the OS to fix the issue. Read the article in the link given here to know how to manually update the Android phone to the latest version.
Option II: On Windows PC
Owing to the compatibility issues, the Windows PC may not support the Android phone. In this case, you can update the Windows OS to the latest version to fix the PC issue. Use the link given here to know more about this method.
Method 2: Change USB Preferences on Android Phone
One of the basic methods to fix the issue with the file transfer is to check if the file transfer option is enabled. You can try enabling the transferring files option on your Android phone using the following methods.
Option I: Allow Access to Phone Data
The first option for allowing the file transfer is to allow it in the pop-up message on your Android phone. This message would be displayed immediately after you connect Android phone to your Windows PC.
1. By default, when Android Phone is connected to your Windows PC, you will receive the Allow access to phone data. 信息。
2。 點擊 讓 option in the message.
Option II: USB Options
If the pop-up message is not displayed on your phone, you can enable the file transfer option from the Quick Access menu on your phone.
1. Swipe the screen down to view the 快速訪問菜單 然後點擊 USB for file transfer 選項。
2。 點擊 Transferring files /Android Auto 在選項 使用USB 部分。
相關閱讀: 修復 Android 上的系統 UI 已停止黑屏
Method 3: Use Developer Options
As an alternative approach to fix Android USB file transfer not working Windows 10 PC issue, you can try to enable the file transfer is to enable it from the Developer options on your Android phone.
Step I: Enable Developer Options
The first step in this option is to enable the Developer Options on your phone. Read the article with the link given here to know how to enable developer options on your phone.
Step II: Enable File Transfer Option
The second step in this option is to enable the file transfer option on the Developer Options on the Settings app.
1。 在裡面 設定 應用程序,點擊 開發者選項 標籤。
2。 點擊 默認 USB 配置 標籤。
3。 點擊 傳輸文件 選項。
Step III: Enable USB Debugging Option (If Applicable)
This step is to enable the USB Debugging option on your phone in the Developer Options. This option should fix Android phone USB connection problem immediately as you can transfer the files as a Developer. This step has to be only attempted if you cannot transfer files after enabling the file transfer option.
1。 在裡面 設定 應用,點擊 開發者選項 標籤。
2。 在裡面 調試 部分,切換 On USB調試 選項。
3。 點擊 OK 選項。
Method 4: Clear Device Cache
If there are numerous external storage files on the installed apps on the Android phone, you may not be able to transfer files. You can clear the cache data on the apps to fix Android USB file transfer not working Windows 10 PC issue.
1。 打開 設定 Android手機上的應用程序。
2。 輕按 應用程式 標籤。
3. Tap on the app one by one on the list.
注意: For explanatory purposes, the 三星互聯網 app is chosen.
4。 輕按 儲存應用 ,在 用法 部分。
5。 輕按 清除緩存 底部的選項。
Method 5: Install MTP Device Driver
One of the reasons for the unsuccessful file transfer between Android phone and Windows PC is the absence of an MTP device driver. The driver of the MTP device or the Media Transfer Protocol of Android phone has to be installed on the Windows PC.
Step I: Check for MTP Driver
The first step of this method is to check if the MTP device driver is installed on your PC.
1.點擊 Windows鍵,輸入 “設備管理器” 並點擊 已提交.
2。 展開 Portable Devices, 右鍵點擊 Android手機,然後點擊 氟化鈉性能 選項。
3.移至 司機 標籤並點擊 司機詳細資料 按鈕。
4. If you see drivers in the Driver files section, then the drivers are installed on your PC.
注意: If the drivers are not available on the section, reconnect the Android phone to your Windows PC.
Step II: Manually Install MTP Driver
The next step to fix Android USB file transfer not working Windows 10 PC issue is to install the MTP driver of the device manually on your PC.
5。 打開 跑 對話框中,鍵入 %systemroot%INF 並點擊 OK 按鈕。
6.右鍵單擊 文件 文件並點擊 安裝 選項。
7. Wait till the driver is installed and 重新啟動 your PC from the START 菜單。
Method 6: Update Device Driver
The next method to fix the issue with the file transfer is to update the device driver on your Windows PC. To update device drivers refer our guide How to update device drivers.
相關閱讀: 修復 Windows 10 中的未知 USB 設備
Method 7: Reinstall ADB Driver (If Applicable)
The second option in this method to fix Android USB file transfer not working Windows 10 PC issue is to uninstall or reinstall Android Composite ADB interface driver. This can be useful if you are using an Android phone with an ADB interface. To uninstall and reinstall driver refer our guide How to Uninstall and reinstall drivers.
Method 8: Restart ADB Command (If Applicable)
As an additional step, you can close all the processes operating with the current ADB driver and prompt it to use the updated driver. This would ensure fixing all glitches in Android USB file transfer not working Windows 10 PC issue.
1。 按 Windows鍵,輸入 命令提示符,然後點擊 以管理員身份運行.
2. 輸入以下內容 命令 並按下 回車鍵 to close the existing ADB process.
adb 殺死服務器
3. 輸入以下內容 命令 並按下 回車鍵 to start the ADB server.
亞行啟動服務器
4. 執行 ADB設備 command to check for the Android devices connected through the ADB service.
5. Try transferring the files from your Android phone using the USB cable.
相關閱讀: Fix USB Keeps Disconnecting and Reconnecting
Method 9: Install Windows Media Feature Pack
If you are using the Windows 10KN and 10N editions, you can install the Windows Media Feature Pack to fix the issue with the connection.
1。 打開 谷歌瀏覽器 web browser from the search bar.
2.打開官方網站 Windows Media功能包 and log in to your Microsoft account.
3。 選擇 Media Feature Pack – Version 1903 (May 2019) in the drop-down menu of the 下載 部分,然後單擊 確認 按鈕。
4。 點擊 64位下載 button and follow the on-screen instructions to install the pack.
注意: If the Windows Architecture is 32-bit, you have to click on the 32位下載 button. To know the System type, open the 設定 應用程序使用 Windows+ I keys and click on the 顯示屏 選項。 點擊 關於我們 tab and check the System type in the right pane of the window.
Method 10: Install MTP Porting Kit for Windows
To fix this issue, you can install the Media Transfer Protocol porting kit on your Windows PC.
1。 下載 Media Transfer Protocol Porting Kit 12.0.
2. Follow the instructions on the installation wizard to install the kit.
Method 11: Uninstall Unnecessary Software (If Applicable)
Sometimes, the unnecessary software on your Windows PC may conflict with the regular method of transferring files. You can uninstall these apps and software to fix Android phone USB connection problem.
Option I: Samsung Kies Software
The Samsung Kies file transfer software is used to transfer files from the Android phone to the Windows PC. You can uninstall the software using the Control Panel app to fix the issue.
注意: The software is used only if you are using Samsung Galaxy S4/ S5/ S6/ S7/ S8/ S9/ S9+/ Note 5/ Note 8 Android phone.
1。 按 Windows鍵,輸入 控制面板,然後點擊 已提交.
2. Choose the option 類別 ,在 通過查看 drop-down menu at the top-right corner.
3。 點擊 卸載程序 ,在 訓練課程 類別。
4。 選擇 三星Kies software, click on the 卸載 button at the top, and follow the on-screen instructions.
Option II: Samsung SideSync Connectivity Tool
Some Android phones come with a built-in connectivity tool such as Samsung SideSync. You have to uninstall the tool to fix Android phone USB connection problem.
1。 打開 控制面板 app from the search bar on your Windows PC.
2. Choose the option 類別 ,在 通過查看 drop-down menu at the top-right corner.
3。 點擊 卸載程序 ,在 訓練課程 類別。
4。 選擇 三星SideSync tool, click on the 卸載 button at the top, and follow the on-screen instructions.
相關閱讀: 如何從應用程序屏幕禁用Samsung Discover選項
Method 12: Reboot Samsung Phone in ODIN Mode (Not Recommended)
If you cannot transfer the files from your phone in the normal mode, you can try using the ODIN mode to transfer the files. Read the article on the link given here to know how to reboot your Samsung phone in ODIN mode.
注意: As an alternative method of transferring the files, you can try installing the AirDroid 應用程序 on your Android phone. This allows you to access files on your phone through the web interface on the PC.
Method 13: Contact Manufacture Store
The last resort is to visit the Manufacture’s store from which you have purchased the Android phone and ask them for assistance on Android phone USB connection problem.
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The article has explained the methods to fix Android USB file transfer not working Windows 10 PC. Please let us know your thoughts, suggestions, and queries in the comments section.