2021 年 6 月 28 日

How to Fix Firefox Not Playing Videos (2023)

How to Fix Firefox Not Playing Videos

The Mozilla Foundation developed Mozilla Firefox as an open-sourced browser. It was released in 2003 and soon gained wide popularity because of its user-friendly interface and wide range of available extensions. However, the popularity of Firefox declined when Google Chrome was released. Since then, both have been giving tough competition to each other.

Firefox still has a loyal fan base who still prefer this browser. If you are one of them but feel frustrated due to the Firefox not playing videos issue, do not worry. Simply read on to know how to fix Firefox not playing videos.

How to Fix Firefox Not Playing Videos

How to Fix Firefox Not Playing Videos

Why Firefox not playing videos error occurs?

There can be various reasons for this error to occur, namely:

  • Outdated version of Firefox
  • Firefox extensions & acceleration features
  • Corrupt cache memory & cookies
  • Disabled cookies & pop-ups

Before, doing any advance troubleshooting, you should first try to restart your PC and check if the Firefox not playing videos issue is resolved or not.

1。 轉到 Start menu > Power > Restart 如圖所示。

Restart Your Pc

Once the computer has restarted, launch Firefox and check if videos are playing. Hopefully, the issue is resolved. If not, then continue with the below methods.

方法五:更新火狐

If you have not installed the latest updates to 火狐瀏覽器, it may lead to issues when you try to play videos on this web browser. There might be bugs in your current version of Firefox, which an update might fix. Follow these steps to update it:

1。 發射 火狐瀏覽器 browser and then open the 目錄 通過點擊 three-dashed icon。 選擇 尋求幫助 如下圖所示,.

Go to Firefox Help | How to Fix Firefox Not Playing Videos

2。 接下來,單擊 關於Firefox 如下。

Go to About Firefox

3. In the new window that now opens, Firefox will check for updates. If no updates are available, the 火狐瀏覽器是最新的 message will be displayed as below.

Update Firefox dialogue box

4. If an update is available, Firefox will automatically install the update.

5.最後, 重新開始 瀏覽器。

If you still face the same issue, try the next fix.

方法四:關閉硬體加速

硬件加速 is the process wherein certain hardware components are assigned specific tasks to enhance the functioning of a program. The hardware acceleration feature in Firefox provides convenience and speed, but it also might contain error-causing bugs. Therefore, you can try to disable hardware acceleration to potentially fix videos not loading Firefox issue as:

1。 發射 火狐瀏覽器 和開放 菜單 as before. Select 設定,如下圖所示。

Click on Firefox settings

2. Then, uncheck the box next to 使用建議的性能設置性能 標籤。

3. Next, uncheck the box next to 如果可用,請使用硬件加速。

Turn off hardware acceleration for firefox | How to Fix Firefox Not Playing Videos

4.最後, 重新開始 Firefox. Check if Firefox can play videos.

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Method 3: Disable Firefox Extensions

Add-ons that are enabled on the Firefox browser may be interfering with websites and not allowing videos to play. Follow the steps below to disable add-ons and fix Firefox no audio & not playing videos issue:

1。 發射 火狐瀏覽器 目錄。在這裡,點擊 附加組件和主題 如下圖所示。

Go to Firefox Add-ons

2。 接下來,單擊 擴展 from the left pane to see the list of add-on extensions.

3。 點擊 三個點 next to each add-on and then select 清除. As an example, we have removed YouTube 增強器 extension in the attached screenshot.

Click on remove firefox extension

4. After removing the unwanted add-ons, 重新開始 the browser and verify if the issue is resolved.

If Firefox not playing videos problem persists, you can clear the browser cache and cookies as well.

Method 4: Delete Browser Cache and Cookies

If the cache files and cookies of the browser get corrupt, it can lead to Firefox not playing videos error. Here’s how to delete cache and cookies from Firefox:

1。 打開 Firefox瀏覽器。 轉到 Side menu > Settings as you did earlier.

Go to Firefox settings

2。 接下來,單擊 隱私和安全 from the left pane. It is indicated by a lock icon, 如下圖所示。

3. Then, scroll down to the Cookie和網站數據 選項。 點擊 清除數據 如突出顯示的。

Click on Clear data in Privacy and Security tab of Firefox

4. Next, check the boxes next to both, Cookie和網站數據緩存的網頁內容 in the pop-up window that follows.

5.最後,點擊 重設重新啟動 the web browser.

Clear cache and cookies on firefox | How to Fix Firefox Not Playing Videos

Check if the above method worked to fix the issue of Firefox not playing videos. If not, move to the next solution.

Method 5: Allow Autoplay on Firefox

If you are facing the ‘Twitter videos not playing on Firefox’ problem, then it may be because Autoplay is not enabled on your browser. Here’s how to fix Firefox not playing videos error:

1.訪問 網站 where videos are not playing using Firefox. Here, Twitter is shown as an example.

2.接下來,點擊 鎖定圖標 to expand it. Here, click on the sideward arrow 如下突出顯示。

3. 然後,選擇 更多信息 如下圖所示。

Click on more in formation on Firefox browser

4。 在裡面 頁面信息 菜單,轉到 權限 標籤。

5。 在下面 自動播放 section, uncheck the box next to Use default.

6. Then, click on Allow Audio and Video. Refer to the image below for clarity.

Click on allow audio and video under Firefox Autoplay permissions

Enable Autoplay for All Websites

You can also ensure that the Autoplay feature is allowed for all websites, by default, as follows:

1。 導航到 Side menu > Settings> Privacy and Security 按照指示 方法4.

2。 向下滾動到 權限 and click on Autoplay 設定,如突出顯示的那樣。

Click on Firefox autoplay settings

3. Here, ensure that Allow Audio and Video is enabled. If not, choose it from the drop-down menu as shown in the image below.

Firefox Autoplay settings - allow audio and video | How to Fix Firefox Not Playing Videos

4。 最後, 重新開始 the browser. Check if the ‘videos not playing on firefox’ issue has been resolved. If it isn’t, read below.

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Method 6: Allow Cookies, History, and Pop-ups

Some websites require cookies and pop-ups to be allowed on your browser to stream data and audio-video content. Follow the steps written here to allow cookies, history, and pop-ups on Firefox:

Allow Cookies

1。 發射 火狐瀏覽器 瀏覽器並導航到 Side menu > Settings > 隱私和安全 as explained previously.

Click on Firefox settings

2。 在下面 Cookie和網站數據 部分,點擊 管理異常情況 如圖所示。

Click on Manage Exceptions for Cookies in Firefox

3. Here, make sure that no website is added to the list of exceptions to block cookies.

4. Move to the next step without leaving this page.

Allow History

1. On the same page, scroll down to the 發展歷程 部分。

2. 選擇 Remember History 從下拉菜單中選擇。

Firefox click on remember history

3. Move to the next step without exiting the settings page.

Allow Pop-Ups

1。 回去 Privacy and Security page權限 部分。

2. Here, uncheck the box next to 阻止彈出窗口 如下圖所示。

Click on allow pop-ups on firefox

Once the above steps have been executed, try to play videos on Firefox.

If the Firefox videos not playing issue persists, move to the succeeding methods to refresh Firefox and reboot your computer.

Method 7: Refresh Firefox

When you use the Refresh Firefox option, your browser will be reset, potentially fixing all minor glitches you are currently experiencing. Here’s how to Refresh Firefox:

1。 在裡面 火狐瀏覽器 瀏覽器,進入 Side menu > Help, 如下圖所示。

Open Firefox help page | How to Fix Firefox Not Playing Videos

2。 接下來,單擊 更多 故障排除信息 如下圖所示。

Open firefox troubleshooting page

3. 故障排除信息 page is displayed on the screen. Finally, click on 刷新Firefox, 如下所示。

Click on Refresh Firefox

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我們希望本指南對您有所幫助,並且您能夠 fix Firefox not playing videos issue. Also, let us know which method worked the best for you. Finally, if you have any questions or suggestions regarding this article, feel free to drop them in the comments section below.