It’s bound to happen eventually. You’re in the middle of important work when your mouse and keyboard suddenly stop working on Windows. What do you do? Panic? Scream? Have a drink?
Don’t call in a technician yet. There are a few basic steps you can take to fix the problem on your own. In this post, we’ll share some tricks you can try yourself to get your mouse and keyboard working again.
Reboot The Computer
Have you tried restarting the computer? Sometimes users get overwhelmed when faced with computer issues that they forget about the most obvious solution.
So take a minute to reboot your PC before doing anything else.
- If you can’t move your mouse, you can shut down your computer by pressing Windows + X 鍵盤上。
- 這將帶來 開始 菜單。 去 關閉或登出 > 重新啟動 使用箭頭鍵。
- Or you can select 其他 + F4 to bring out the 關閉 window and use the arrow keys to select 重新啟動.
A Temporary Keyboard
If restarting the computer doesn’t work and your keyboard has stopped working, you’ll need a temporary one that works. Fortunately, Windows has a built-in keyboard for such an occasion.
- 屏幕鍵盤 (OSK) can be accessed by going to Windows設置 > 四通八達的交通網絡 > 鍵盤.
- 下 Use Your Device Without a Physical Keyboard,開關 使用螢幕鍵盤 到 On 位置。
- 您也可以按 Windows + 按Ctrl + O to open the virtual keyboard.
- This will open the OSK. Use your mouse to type or navigate through Windows as you search for a more permanent fix.
基本故障排除
- First, check your mouse and keyboard cables. Are they disconnected? Are they showing signs of wear and tear? Have they been dislodged from their designated ports?
- If you’re using a wireless mouse or keyboard, have you tried replacing the batteries? Have you checked if your Bluetooth connection is still active? Those who are using external Bluetooth transmitters should see if that is causing the issue.
- You can try plugging in a different keyboard and mouse. If your computer does not respond to any keyboard or mouse, you might be having a software problem instead.
更新您的驅動程序
Updating a device driver can potentially fix a problematic keyboard or mouse.
- 使用 檢索 to find and open “設備管理器”.
- 打開後,展開 鍵盤 和 鼠標和其他定點設備.
- Right-click on your device and select 更新驅動程序.
The Keyboard Troubleshooter
Windows has a troubleshooter feature that deals with the nastiest of bugs and errors. It can also work out USB keyboard issues on your behalf.
- 造訪 Windows設置 > 更新與安全 > 疑難解答。 下 Find and Fix Other Problems, 選擇 鍵盤.
- 點擊 運行疑難解答.
- Windows will go on to find issues with your keyboard.
- If it finds an issue, just follow the on-screen commands so it can resolve the problem. If it cannot find anything, you will be shown a message that says so.
- If successful, the troubleshooter should make your keyboard work again.
“鼠標屬性”
Sometimes, the USB mouse isn’t necessarily broken. The settings just need to be updated.
- 已提交 控制面板。 去 硬件和聲音 > “設備和打印機” > 老鼠。
- Here you’ll find a number of mouse properties that can impact its performance. You can make changes to your mouse buttons, pointers, pointer options, wheel, and hardware.
- Configure your mouse to your liking. If you find your mouse speed to be slow, for example, open the 指針選項 tab and select a more acceptable speed by moving the slider around.
Hopefully, one of these mouse options will correct any of the perceived mouse errors.