Why is Firefox Down? – TechCult
After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.
Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page
Below listed are the reasons which lead to the following issue:
- 瀏覽器緩存
- 網絡連接
- Conflicting add-ons or extensions
We have listed all the possible troubleshooting methods to fix the issue below.
方法一：重新啟動電腦
This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.
方法五：更新火狐
It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:
1. Open Firefox, then click on the 漢堡包圖標 or 三條線 在右上角。
2。 接下來，去 設定.
3. In the General tab, scroll down and go to the Firefox更新 部分。
4.然後，點擊 重新啟動以更新 Firefox 並打開 自動安裝更新 單擊它的選項。
相關閱讀： 修復 Windows 10 上 Firefox 沒有聲音的問題
方法七：刷新火狐瀏覽器
Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.
備註: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.
1. Open Firefox, then click on the 漢堡包圖標 or 三條線 在右上角。
2。 點擊 尋求幫助.
3.然後，點擊 Troubleshoot Mode.
4。 現在，點擊 重新啟動.
5。 接下來，單擊 刷新Firefox 如圖所示。
6. In the prompt that appears click on 刷新Firefox 再一次。
7.最後，點擊 完 上的按鈕 Import Complete window to Refresh Firefox completely.
相關閱讀： 修復 Firefox 已在運行的問題
Method 4: Restart Firefox in Troubleshoot Mode
The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:
1. Open Firefox and click on the Hamburger icon或 三行圖標 在右上角。
2。 點擊 尋求幫助.
3.然後，點擊 Troubleshoot Mode.
4。 點擊 重新啟動.
5.然後點擊 已提交.
Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.
6. Close the browser normally and launch the browser again.
7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the 主題 部分，選擇 系統主題，然後點擊 啟用.
8。 切換到 擴展 section on the same page and 關閉 all the extensions by toggling off the highlighted switch.
9. Lastly, go to 設定 並取消選中 使用建議的性能設置, then also uncheck the 可用時使用硬件加速 選項。
Method 5: Remove Browser & Cache
Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:
1. Open Firefox and click on the 漢堡包圖標 or 三條線 在右上角。
2.然後，點擊 設定.
3。 去 隱私與安全 標籤。
4. Scroll down to Cookies and Site Data and click on 清除數據.
5. Click on the checkbox of both Cookie和網站數據 和 緩存的網頁內容 並點擊 重設.
6.最後，點擊 現在清楚 確認。
相關閱讀： 修復 Firefox 中找不到伺服器的錯誤
Method 6: Set Insecure Fallback Host Substitute
Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.
備註: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.
1. Open Firefox, type about：config中 in the address bar, and hit the Enter 關鍵.
2。 點擊 接受風險並繼續 按鈕。
3. Copy and paste the following 文本 in the search box and click on the 鉛筆圖標。
security.tls.insecure_fallback_host
4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed 並點擊 right-tick icon.
5。 最後， restart your browser.
相關閱讀： Fix Your Connection is not Secure Error on Firefox
Method 7: Change SSL3 Settings
Follow the given steps to change SSL3 settings.
1. Open Mozilla Firefox, type about：config中 在地址欄中，然後按 Enter 關鍵.
2。 點擊 接受風險並繼續 按鈕。
3. Copy and paste the following 文本 in the search box and click on the Toggle icon to change the value from 忠實於 假.
security.ssl3.dhe_rsa_aes_128_sha
4. Then paste the following 文本 into the search box and similarly change it to 假 if set to true by clicking on the Toggle icon.
security.ssl3.dhe_rsa_aes_256_sha
5。 最後， 重新啟動瀏覽器.
Method 8: Reinstall Firefox
If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.
1。 按 Windows鍵，輸入 控制面板 並點擊 已提交.
2。 組 查看方式 > 類別，然後按一下 卸載軟件 在選項 訓練課程 部分。
3。 選擇 Mozilla Firefox（x64 en-US） in the list, click on the 卸載 button at the top of the bar and click on the 是 UAC 視窗上的按鈕。
4.然後，單擊 下一頁 按鈕在 Mozilla Firefox 卸載 嚮導。
5.接下來，點擊 卸載 按鈕在下一個窗口中。
6。 點擊 完 button on the last window to completely uninstall the Firefox app.
7。 按 Windows+E 鍵 together to open the File Explorer and navigate to the This PC > Local Disk (C:) > Program Files > Mozilla Firefox 文件夾中。
8.右鍵單擊 Mozilla Firefox瀏覽器 文件夾，然後單擊 刪除 option on the list to delete the files.
9.現在， 重新啟動電腦.
10. 然後，點擊 Windows鍵，輸入 谷歌Chrome瀏覽器 並點擊 已提交.
注意： You can use any web browser to download the Firefox browser on your PC.
11.打開官方網站 Mozilla 火狐瀏覽器 on Google Chrome and click on the 下載Firefox 視窗上的按鈕。
12. Double-click on the downloaded executable file 火狐安裝程序.exe to run the installation file.
13. 等待安裝過程完成。
14。 啟動 火狐瀏覽器 Web Browser app on your PC.
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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down。讓我們知道哪種方法最適合您。如果您有任何疑問或建議，請隨時在下面的評論部分中提出。
