Humans have always shown a keen interest in preserving their memories. Paintings, sculptures, monuments, epitaphs, etc. were some of the many historical means used by people to make sure that their stories aren’t forgotten and lost in oblivion. With the invention of the camera, pictures and videos became the most popular means to celebrate and commemorate the glory days. As technology became more and more advance and the world stepped into the digital age, the entire process of capturing memories in the form of photos and videos became extremely convenient.
In the present times, almost everyone owns a smartphone, and with that holds power to preserve their fond memories, capture moments of fun and frolic, and make a video of those once in a lifetime experiences. Although modern smartphones have significantly large memory storage, sometimes it just isn’t enough to store all the photos and videos that we would like to keep. This is where Google Photos comes in to play.
Cloud storage apps and services like Izithombe ze-Google, Google Drive, Dropbox, OneDrive, etc. have become an absolute necessity in the present times. One of the reasons behind this is the drastic improvement of the smartphone camera. The camera on your device is capable of capturing stunning, high-resolution images that could give DSLRs a run for their money. You can also record full HD videos at a significantly high FPS (frames per second). As a result, the final size of the photos and videos are quite large.
Without a decent cloud storage drive, our device’s local memory would soon be full, and the best part is that most of the cloud storage apps offer their services for free. Android users, for example, get unlimited free storage to back up their photos and videos on Google Photos for free. However, Google Photos isn’t just a cloud storage server, and, in this article, we are going to explore the various features that Google Photos is packing and also deal with the problem of Google Photos not backing up.
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What are the various services offered by Google Photos?
Google Photos was created by Android developers to solve the lack of storage issue in Android smartphones. It is a very useful app that allows users to back up their photos and videos on the cloud. All that you need to do is sign in with your Google account, and you will be allocated a designated space on the cloud server to store your media files.
The interface of Google Photos looks like some of the best gallery apps that you can find on Android. The photos and videos are automatically arranged and sorted according to their date and time of capture. This makes it easier to find the photo that you are looking for. You can also instantly share the photo with others, do some basic editing, and also download the image on your local storage whenever you want.
Njengoba kushiwo ngaphambili, Google Photos offers unlimited storage, given that you are willing to compromise a little with the quality. The app offers a choice between 15GB of free storage space for saving uncompressed original resolution photos, and videos or unlimited storage for saving photos and videos compressed to HD quality. The other salient features of the Google Photos hlanganisa.
- It automatically syncs and backs up your photos and videos to the cloud.
- If the preferred upload quality is set to HD, then the app automatically compresses files to high quality and saves them on the cloud.
- You can create an album containing any number of pictures and generate a sharable link for the same. Any user with the link and access permission can view and download the images saved in the album. This is probably the best way to share a large number of photos and videos with multiple people.
- If you have a Google Pixel, then you wouldn’t even have to compromise with the upload quality; you can save an unlimited number of photos and videos in their original quality.
- Google Photos also helps you in making collages, short video presentations, and even animations.
- Apart from that, you can also create Motion photos, use the in-built editor, use the Free Up Space feature to eliminate duplicates, and conserve space.
- With the latest Google Lens integration, you can even perform a smart visual search on photos previously saved on the cloud.
Despite being such an advanced and efficient app, Google Photos isn’t perfect. However, just like every other app, Google Photos might act out at times. One of the most concerning problems is times when it stops uploading photos to the cloud. You wouldn’t even be aware that the automatic upload feature has stopped working, and your photos aren’t getting backed up. However, there is no reason to panic just yet as we are here to provide you with a number of solutions and fixes for this problem.
How to Fix the Problem of Google Photos Not Backing Up
As mentioned earlier, sometimes Google Photos stops backing up your photos and videos on the cloud. It either get stuck on “Waiting for sync” or “Backing up 1 of XYZ” and it takes forever to upload a single photo. The reason behind this could be an erroneous change of setting on your phone or a problem with Google servers itself. Whatever may be the reason, the problem must be fixed as soon as possible, because you wouldn’t want to risk losing your precious memories. Given below is a list of solutions that you can try to fix the problem of Google Photos not backing up.
Isixazululo se-1: Qala kabusha idivayisi yakho
If your Google photos app gets stuck while uploading a photo or video, it could be the result of a technical glitch. The easiest solution to this problem is to reboot/restart your device. The simple act of turning it off and on has the potential to fix any technical problem.
That is why it is usually the first item on the list of solutions for almost every problem that might occur on an electronic device. So, without thinking too much, press and hold your power button until the power menu pops up on the screen and tap on the Restart option. See if you’re able to fix Google Photos backup stuck issue. If that doesn’t work, proceed with the other solutions.
Isixazululo se-2: Check your Backup Status
In order to fix the problem, you need to figure out what is actually preventing your photos and videos from getting backed up. To get a clear idea of the exact nature of the problem, you need to check the status of your backup. Follow the steps given below to see how:
1. Okokuqala, vula Izithombe ze-Google kudivayisi yakho.
2. Manje cindezela eyakho profile picture on the top right-hand corner.
3. Here, you will find the Backup status just under the “Phatha i-akhawunti yakho yakwa-Google” inketho.
These are some of the messages that you can expect and the quick fix for them.
- “Waiting for connection” or “Waiting for Wi-Fi” – Try reconnecting to the Wi-Fi network or switching to your mobile data. In order to use your mobile data to upload photos and videos on the cloud, you need to enable it first. We will discuss this later in this article.
- “A photo or video was skipped” – There is an upper limit to the size of photos and videos that can be uploaded on Google Photos. Photos larger than 75 MB or 100 megapixels and videos larger than 10GB cannot be saved on the cloud. Make sure that the media files which you are trying to upload meet this requirement.
- “Back up and sync is off” – You must have accidentally disabled the auto-sync and back upsetting for Google Photos; all that you need to do is turn it back ON.
- “Backup up photos” or “Back up Complete” – Your photos are videos are getting uploaded at the moment or have already been uploaded.
Isixazululo se-3: Enable Auto-Sync Feature for Google Photos
Ngokuzenzakalelayo, i automatic sync setting for Google Photos is always enabled. However, it is possible that you might have accidentally turned it off. This will prevent Google Photos from uploading photos to the cloud. This setting needs to be enabled in order to upload and download photos from Google Photos. Follow the steps given below to see how:
1. Okokuqala, vula Izithombe ze-Google kudivayisi yakho.
2. Manje cindezela eyakho isithombe sephrofayili phezulu kwesokudla corner and chofoza ku Izilungiselelo zezithombe inketho.
3. Lapha, cindezela inkinobho Isipele nokuvumelanisa inketho.
4. Manje shintsha UVULA iswishi eduze Kwekhophi yasenqolobaneni nokuvumelanisa kulungiselelwa ukuyinika amandla.
5. If this solves your problem, then you are all set, otherwise, proceed to the next solution in the list.
Isixazululo se-4: Make sure the Internet is working properly
Umsebenzi we-Google Photos ukuskena ngokuzenzakalelayo idivayisi ukuze uthole izithombe bese uyilayisha kusitoreji samafu, futhi idinga uxhumano lwe-inthanethi oluzinzile ukwenza kanjalo. Qiniseka ukuthi inethiwekhi ye-Wi-Fi oxhumeke kuyo isebenza kahle. Indlela elula yokuhlola ukuxhumana kwe-inthanethi ukuvula i-YouTube futhi ubone ukuthi ividiyo idlala ngaphandle kokubhafa.
Ngaphandle kwalokho, Izithombe ze-Google zinomkhawulo wedatha wansuku zonke obekiwe wokulayisha izithombe uma usebenzisa idatha yakho yeselula. Lo mkhawulo wedatha ukhona ukuze kuqinisekiswe ukuthi idatha yeselula ayisetshenziswa kakhulu. Nokho, uma Izithombe ze-Google zingalayishi izithombe zakho, sizobe sesiphakamisa ukuthi ukhubaze imikhawulo yedatha yanoma yiluphi uhlobo. Landela izinyathelo ezinikezwe ngezansi ukuze ubone ukuthi kanjani:
1. Vula Izithombe ze-Google kudivayisi yakho.
2. Manje cindezela isithombe sakho sephrofayela ekhoneni eliphezulu kwesokudla.
3. Ngemva kwalokho, chofoza inkinobho Izilungiselelo zezithombe inketho bese ucindezela inkinobho Back up & sync inketho.
4. Manje ukhethe oku Ukusetshenziswa kwedatha yeselula inketho.
5. Lapha, khetha i Unlimited inketho ngaphansi Umkhawulo wansuku zonke okwesipele ithebhu.
Solution 5: Update the App
Noma kunini lapho uhlelo lokusebenza luqala ukudlala, umthetho wegolide uthi lubuyekeze. Lokhu kungenxa yokuthi uma iphutha libikwa, abathuthukisi bohlelo lokusebenza bakhipha isibuyekezo esisha esinokulungiswa kweziphazamisi ukuxazulula izinhlobo ezihlukene zezinkinga. Kungenzeka ukuthi ukubuyekeza Izithombe ze-Google kuzokusiza ukuthi ulungise inkinga yezithombe ezingalayishwa. Landela izinyathelo ezinikezwe ngezansi ukuze ubuyekeze uhlelo lokusebenza lwezithombe ze-Google.
I-1. Yiya ku Isitolo Play.
2. Phezulu kwesokunxele, uzothola imigqa emithathu enezingqimba. Chofoza kubo.
3. Manje, chofoza inkinobho "Izinhlelo zami zokusebenza namageyimu" inketho.
4. Cinga Izithombe ze-Google futhi uhlole ukuthi zikhona yini izibuyekezo ezisalindile.
5. Uma kunjalo, chofoza inkinobho buyekeza inkinobho.
6. Uma uhlelo lokusebenza lubuyekezwa, hlola ukuthi izithombe ziyalayishwa njengokujwayelekile noma cha.
Isixazululo se-6: Clear Cache and Data for Google Photos
Esinye isixazululo sakudala sazo zonke izinkinga ezihlobene nohlelo lokusebenza lwe-Android ukusula inqolobane nedatha yohlelo lokusebenza olungasebenzi kahle. Amafayela enqolobane akhiqizwa yilolu hlelo lokusebenza ukunciphisa isikhathi sokulayisha isikrini futhi enze uhlelo lokusebenza luvuleke ngokushesha. Ngokuhamba kwesikhathi ivolumu yamafayela enqolobane ilokhu ikhula. Lawa mafayela enqolobane avame ukonakala futhi abangele ukuthi uhlelo lokusebenza lungasebenzi kahle. Kungumkhuba omuhle ukususa inqolobane endala namafayela edatha ngezikhathi ezithile.
Ukwenza kanjalo ngeke kuthinte izithombe zakho noma amavidiyo alondolozwe emafini. Izovele yenze indlela yamafayela enqolobane amasha, azokhiqizwa uma amadala esesusiwe. Landela izinyathelo ezinikezwe ngezansi ukuze usule inqolobane nedatha yohlelo lokusebenza lwezithombe ze-Google.
I-1. Yiya ku Amasethingi efonini yakho.
2. Chofoza ku- Apps inketho yokubuka uhlu lwezinhlelo zokusebenza ezifakiwe kudivayisi yakho.
3. Manje sesha Izithombe ze-Google and tap on it to open the app settings. Then, click on the Storage inketho.
4. Lapha, uzothola inketho Sula Inqolobane futhi Sula Idatha. Chofoza izinkinobho ezifanele, futhi amafayela enqolobane Yezithombe ze-Google azosuswa.
Now again try to sync Photos to Google Photos and see if you’re able to fix Google Photos backup stuck issue.
Funda futhi: Restore Apps and Settings to a new Android phone from Google Backup
Isixazululo se-7: Change the Upload Quality of Photos
Just like every other cloud storage drive, Google Photos has certain storage restrictions. You are entitled to free 15 GB of storage space efwini ukuze ulayishe izithombe zakho. Ngaphandle kwalokho, udinga ukukhokhela noma yisiphi isikhala esengeziwe ofisa ukusisebenzisa.
Lokhu, nokho, yimigomo nemibandela yokulayisha izithombe namavidiyo akho ngekhwalithi yawo yoqobo, okungukuthi, usayizi wefayela uhlala ungashintshiwe. Inzuzo yokukhetha le nketho ukuthi akukho ukulahlekelwa kwekhwalithi ngenxa yokucindezela, futhi uthola isithombe esifanayo ncamashi ekuxazululeni kwaso kwangempela uma usilanda efwini. Kungenzeka ukuthi lesi sikhala samahhala owabelwe sona sesisetshenziswe ngokuphelele, ngakho-ke, izithombe azisalayishwa.
Manje, ungakwazi ukukhokhela isikhala esengeziwe noma ungene engozini ngekhwalithi yokulayishwa ukuze uqhubeke wenze ikhophi yasenqolobaneni yezithombe zakho emafini. Izithombe zeGoogle zinezinye izinketho ezimbili zosayizi wokulayisha, futhi lezi “Quality High"Futhi"Veza".
The most interesting point about these options is that they offer unlimited storage space. If you are willing to compromise a little with the quality of the image, Google Photos will allow you to store as many photos or videos as you want. We would suggest you select a High-Quality option for future uploads. It compresses the image to a resolution of 16 MP, and videos are compressed to high definition.
In case you are planning to print these images, then the quality of the print would be good up to 24 x 16 in. This is quite good a deal in exchange for unlimited storage space. Follow the steps given below to alter your preference for the upload quality on Google Photos.
1. Vula Izithombe ze-Google on your device then tap on your isithombe sephrofayili ekhoneni eliphezulu kwesokudla.
2. Ngemva kwalokho, chofoza inkinobho Izilungiselelo zezithombe inketho.
3. Lapha, cindezela inkinobho Isipele nokuvumelanisa inketho.
4. Ngaphansi kokuthi Izilungiselelo, uzothola inketho ebizwa "Usayizi wokulayisha". Chofoza kuso.
5. Manje, kokukhethwa kukho okunikeziwe, khetha Quality High njengokukhetha kwakho okuncamelayo kwezibuyekezo ezizayo.
6. Lokhu kuzokunikeza isikhala sesitoreji esingenamkhawulo futhi kuxazulule inkinga yezithombe ezingalayishwa ku-Google Photos.
Isixazululo se-8: Phoqa Ukumisa Uhlelo Lokusebenza
Even when you exit from some app, it keeps running in the background. Especially apps like Google Photos that have auto-sync feature are constantly running in the background, searching for any new photos and videos that need to be uploaded on the cloud. Sometimes, when an app is not working properly, the best way to fix it is by completely stopping the app and then starting again. The only way to make sure that an app has been completed closed is by force stopping it. Follow the steps given below to force stop Google Photos:
1. Okokuqala, vula Amasethingi on your phone then thepha kufayela le- Apps inketho.
2. From the list of apps look for Izithombe ze-Google bese uthinta kuso.
3. Lokhu kuzovula ifayela le- app settings for Google Photos. After that, tap on the Misa ngenkani inkinobho.
4. Now open the app again and see if you’re able to fix Google Photos not backing up issue.
Isixazululo se-9: Sign Out and then Sign In to your Google Account
If none of the above methods, try removing your Google account that is linked to Google Photos and then sign-in again after rebooting your phone. Doing so might set things straight, and Google Photos might begin backing up your photos like it used to earlier. Follow the steps given below to remove your Google Account.
I-1. Vula Amasethingi efonini yakho.
2. Manje chofoza ku Abasebenzisi nama-akhawunti.
3. Manje khetha i -Google inketho.
4. At the bottom of the screen, you will find the option to Susa i-akhawunti, chofoza kukho.
5. This will sign you out of your I-akhawunti ye-Gmail.
6. Qalisa kabusha idivayisi yakho.
7. When your device starts again, head back to the Users and Settings section and tap on the add account option.
8. Ohlwini lwezinketho, khetha Google and sign in with your username and password.
9. Once everything has been set up again, check the backup status in Google Photos, and see if you’re able to fix the Google Photos backup stuck issue.
Isixazululo se-10: Manually Upload Photos and Videos
Although Google Photos is meant to upload your media files on the cloud automatically, there is an option to do so manually as well. If none of the above methods work and Google Photos still refuses to back up your photos and videos, this is the last resort. Manually backing up your files is at least better than losing them. Follow the steps given below to upload your photos and videos to the cloud manually.
I-1. Vula Uhlelo lokusebenza lwe-Izithombe ze-Google.
2. Manje chofoza ku Library inketho ezansi kwesikrini.
I-3. Ngaphansi kwe “Photos on Device” tab, you can find the various folders that contain your photos and videos.
4. Look for the folder that contains the photo that you wish to upload and tap on it. You will notice an offline symbol on the bottom right corner of the folder that indicates some or all pictures in this folder has not been uploaded.
5. Now select the image that you wish to upload and then tap on the menu button (three vertical dots) on the top right corner.
6. Ngemva kwalokho, chofoza inkinobho Yenza isipele manje inketho.
7. Your photo will now be uploaded on Google Photos.
Kunconywe:
With that, we come to the end of this article; we hope that these solutions prove to be helpful, and the problem of Google Photos not backing up is fixed. However, as mentioned earlier, sometimes the problem lies with Google servers, and there is nothing that you can do to fix it.
All you need to do is wait as they fix the problem on their end. You can write to Google support if you want an official acknowledgment of your problem. If the issue isn’t resolved even after a long time, you can try switching to an alternate cloud storage app like Dropbox or One Drive.