• Ikhaya /
  • amawindi /
Mashi 2, 2020

Lungisa Alukho uxhumano lwe-inthanethi, kukhona okungahambanga kahle ngeseva elibamba

Lungisa Alukho uxhumano lwe-inthanethi, kukhona okungahambanga kahle ngeseva elibamba

Internet connectivity issues in Google Chrome and other browsers too are becoming common these days. Even when the users have not set up any proxy or have not configured manual proxy settings, the internet will suddenly break down and chrome will show that there is no internet connection with the error message “There is something wrong with your proxy server or the address is incorrect“. Unless you are addicted to the Dinosaur Dash game, which you can play when the Google Chrome Browser is offline, this is not a pleasing sign at all!

Lungisa Alukho uxhumano lwe-inthanethi, kukhona okungahambanga kahle ngeseva elibamba

What to do then? We can start by looking at what might have caused the problem. It might be your new antivirus software or internet firewall, or badly behaving web browser extensions or plugins. Or, your device might be affected by one of the malware or virus infected programs you just installed.

Once you pinpoint the problem, then it becomes easier to fix. So, let’s check some of the most common and known issues that can cause this issue and what you can try and do to fix it quickly as well as with minimum prior knowledge required.

Lungisa Alukho uxhumano lwe-inthanethi, kukhona okungahambanga kahle ngeseva elibamba

In this article, we have listed the cause & fixes to the “There is no internet connection” error as well as web browser-related settings that you can use to fix the issue yourselves. Depending on the signs like which applications are affected by this error and if the effect is system-wide, you can rule down some of these methods to save time.

Indlela 1: Khubaza ummeleli

If the user does not explicitly configure these settings, proxy settings are set by default to be automatically detected and configured and should not give any issues. But some applications or VPN programs can cause incorrect configurations and change these settings. Here’s what you need to do to restore the automatic proxy settings:

1. Open the control panel. Type Iphaneli yokulawula ku Ukuseshwa kweWindows which can be accessed pressing Ukhiye weWindows + S  combination. Click and open the Control Panel app from the search results.

Chofoza isithonjana Sesha ekhoneni elingezansi kwesokunxele kwesikrini bese uthayipha iphaneli yokulawula. Chofoza kuyo ukuze uvule.

2. In the control panel, go to Network & Sharing center.

Chofoza ku-Network and Sharing Center

3. Chofoza ku- Izinketho Internet from the bottom left corner of the Control Panel Window.

Click on Internet settings in the bottom left corner of the Control Panel Window.

4. Go to the tab labeled Connections, then click on the button labeled Izilungiselelo ze-LAN.

Izilungiselelo ze-Lan kuwindi lezindawo ze-inthanethi

5. Maka ibhokisi eliseduze Thola izilungiselelo ngokuzenzakalela futhi uncheck other boxes. Chofoza ku- OK button and then close all the open windows.

Check Automatically detect settings checkbox

6. Qalisa kabusha i-PC yakho futhi ubone ukuthi uyakwazi yini fix There is no internet connection error. 

If you still experience problems, follow steps 1 through 7 to see if the settings have changed back to what they were before. If they switch back on their own, you may have an application installed or running that changes them. In this case, here are some options.

If after the restart the proxy settings change automatically or they switch back on their own then a third-party applica

tion might be interfering with the proxy settings. In this case, you need to start your PC into safe mode then navigate to Control Panel > Programs > Programs and Features. Now uninstall any third-party app which you found suspicious or you have recently installed. Next, again change the proxy settings by following the above method and restart your PC normally.

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Method 2: Disable Proxy Settings via Registry

If you’re unable to disable proxy using the above method then you can uncheck proxy via Registry Editor using the below steps:

1. Cindezela I-Windows Key + R bese uthayipha regedit bese ucindezela u-Enter ukuze uvule i-Registry Editor.

Qalisa umyalo regedit

2. Zulazulela kukhiye wokubhalisa olandelayo:

ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings

3. Now in the right window pane right-click on ProxyEnable DWORD Bese ukhetha Susa.

Susa ukhiye we-ProxyVumela

4. Similarly also delete the following keys ProxyServer, Migrate Proxy, and Proxy Override.

5. Reboot your PC normally to save changes and see if you are able to fix something went wrong with the proxy server error. 

Method 3: Disable VPN/Antivirus Program

You can easily disable your VPN or Antivirus program, but sometimes it also depends on which type of VPN you are currently using. Some VPNs are installed on their PC using an installer whereas others are browser-based plugins.

The basic principle is to either turn off the firewall/proxy settings from the Antivirus program or disable the VPN. Open the antivirus program, go to its Settings, and disable the Antivirus & turn off the firewall. You may also uninstall the antivirus program altogether if you find it tricky to configure. Being on Windows 10, Windows Defender Security measures are always there even though there is no antivirus program installed.

1. Qhafaza kwesokudla ku- Isithonjana sohlelo lwe-Antivirus kusuka kuthreyi yesistimu bese ukhetha Khubaza.

Khubaza ukuvikela okuzenzakalelayo ukuze ukhubaze i-Antivirus yakho

2. Next, select the time frame for which the I-antivirus izohlala ivaliwe.

khetha ubude besikhathi kuze kube yilapho i-antivirus izokhutshazwa

Qaphela: Khetha isikhathi esincane kakhulu ongakhona ngaso isibonelo imizuzu eyi-15 noma imizuzu engama-30.

3. Once done, again try to connect to the WiFi network and check if you’re able to fix there is no internet connection, something went wrong with the proxy server error. 

Most of the VPN programs have an icon in the system tray (while they are running), just click on its icon and turn off the VPN. If there is a browser plugin for VPN active, you can go to the browser’s addon page and uninstall it.

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If this does not solve your problem of not being able to access the internet because of some proxy misconfiguration, then continue with the next method.

Method 4: Reset Google Chrome to Default

If the problem exists only in the Google Chrome Browser and on another browser such as Mozilla Firefox you’re able to access the internet, then the issue is with Chrome. Firefox may still be able to connect to the internet even in case of system-wide wrong proxy settings because it can override the proxy settings. So make sure Microsft Edge/Internet Explorer or any other web browsers work fine, and then only reset Google Chrome to fix the issue.

1. Vula i-Google Chrome bese uchofoza ku amachashazi amathathu mpo in the top right corner, then select the Amasethingi inketho.

click on the menu button located at the top right of the google chrome windows. Click on Settings.

2. Chofoza ku- Izilungiselelo ezithuthukile option in the left navigation pane. In the list that collapses, choose the option labeled Reset & Clean-Up. Then select the option Restore settings to their original defaults.

Click on the Advanced Settings option in the left navigation pane. In the list that collapses, choose the option labeled Reset & Clean-Up. Then select the option Restore settings to their original defaults.

I-3. Ku vela box that appears, select Setha kabusha izilungiselelo to clear all the saved cookies, cache data, and other temporary files.

A confirmation box will pop up. Click on Reset settings to continue.

Method 5: Re-install Google Chrome

If the above method doesn’t work for you and the issue still persists on the Chrome Browser, then there is only one thing left to try. You have to uninstall Google Chrome and reinstall it again.

I-1. Vula Amasethingi app in Windows 10. Use the Windows Key+S key combination shortcut to do so quickly. Go to Izinhlelo zokusebenza.

Vula Izilungiselelo zeWindows bese uchofoza ku-Apps

2. Scroll down the list of applications and features to find Google Chrome. Chofoza ku- Khipha button at the right-hand side of the application name then again click on the Khipha inkinobho in the popup box when prompted.

find Google Chrome. Click on the Uninstall button

I-3. Vakashela google.com/chrome bese uchofoza ku Landa i-Chrome button to download the latest version of Chrome Installer.

click on the Download Chrome button to download the latest version of Chrome Installer.

4. Qalisa isifaki esilandiwe. It will download the necessary files and install chrome on your machine.

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Indlela 6: Yenza Ukubuyiselwa Kwesistimu

If you’re still facing the “There is no internet connection” error then the final recommendation would be restoring your PC to an earlier working configuration. Using System Restore you can revert all your current configuration of the system to an earlier time when the system was working correctly. However, you need to make sure that you have at least one system restore point otherwise you cannot restore your device. Now if you have a restore point then it will bring your system to the previous working condition without affecting your stored data.

I-1. Thayipha isilawuli in Windows Search then click on the “Iphaneli yokulawula” shortcut from the search result.

Thayipha iphaneli yokulawula kusesho

2. Switch the ‘Buka ngu’ mode to ‘Izithonjana ezincane'.

Switch the View by mode to Small icons under Control Panel

3. Chofoza ku 'Lokubuyisela'.

4. Chofoza ku 'Vula Ukubuyiselwa Kwesistimu’ to undo recent system changes. Follow all the steps needed.

Click on ‘Open System Restore’ to undo recent system changes

5. Now from the Buyisela amafayela esistimu nezilungiselelo window click on Olandelayo.

Now from the Restore system files and settings window click on Next

I-6. Khetha buyisela iphoyinti and make sure this restore point is created before you were facing “There is no internet connection, something went wrong with the proxy server” issue.

Select the restore point | Fix Windows Computer restarts without warning

7. If you can’t find old restore points then uphawu "Bonisa amanye amaphuzu wokubuyisela” and then select the restore point.

Checkmark Show more restore points then select the restore point

I-8. Chofoza Olandelayo and then review all the settings you configured.

9. Ekugcineni, chofoza Qeda ukuqalisa inqubo yokubuyisela.

Review all the settings you configured and click Finish

Method 7: Reset Network Configuration

1. Open elevated Command Prompt using any one of the methods listed here.

umyalo ohambisana namalungelo omlawuli

2. Manje thayipha umyalo olandelayo bese ucindezela u-Enter ngemva kwawodwa:

ipconfig / ukukhululwa
ipconfig / flushdns
ipconfig / uvuselele

izilungiselelo ze-ipconfig

3. Again open Admin Command Prompt and type the following and hit enter after each one:

ipconfig / flushdns
i-nbtstat -r
ukusetha kabusha kwe-netsh int ip
I-neth winsock kabusha

ukusetha kabusha i-TCP/IP yakho nokusula i-DNS yakho.

4. Qalisa kabusha ukuze usebenzise izinguquko. Ukuhlanza i-DNS kubonakala kunjalo fix There is no internet connection error.

Method 8: Reset Windows 10

If any of these fixes did not work for you, or if the problem is not limited to Google Chrome and you can’t fix it, you can try resetting your PC.

Resetting your PC might also help in the cases where a suspicious application or malware has been automatically resetting your proxy settings to some invalid configuration to prevent you from accessing the internet.  All your files on the drives other than the Windows drive itself will not be deleted. However, data on the Windows Drive as well as installed applications along with their settings will be lost. So make sure you create a backup of everything before resetting your PC.

1. Cindezela I-Windows Key + I ukuze uvule Izilungiselelo bese uchofoza Ukuvuselelwa nokuphepha.

Cindezela Windows Key + I ukuze uvule Izilungiselelo bese uchofoza ku-Buyekeza nokuvikeleka isithonjana

2. In the left navigation pane, choose Lokubuyisela bese uchofoza Qalisa inkinobho ngaphansi Reset this PC section.

Choose Recovery and then click on Get Started button under the Reset this PC

3. Khetha inketho yoku Gcina amafayela ami.

Khetha inketho ethi Gcina amafayela ami bese uchofoza Okulandelayo

4. Ngesinyathelo esilandelayo ungase ucelwe ukuthi ufake Windows 10 imidiya yokufaka, ngakho qiniseka ukuthi usulungile.

5. Manje, khetha inguqulo yakho ye-Windows bese uchofoza kudrayivu kuphela lapho iWindows ifakiwe > Vele ususe amafayela ami.

chofoza kudrayivu kuphela lapho iWindows ifakiwe

6. Chofoza ku- Setha kabusha inkinobho.

7. Landela imiyalelo esesibukweni ukuze uqedele ukusetha kabusha.

8. Once you complete the resetting process, try connecting to the internet again.

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“There is no internet connection” error because of some wrong configuration of proxy is not suitable for anyone. It kills the purpose of having a device with everything but no internet connection. As we have discussed, the error shown on Google Chrome about being unable to connect to the internet because of some incorrect proxy settings is just the Google Chrome internal settings error, or it may be system-wide.

Even though it is not rare to find oneself in such a situation without tampering with any settings before this issue, it is more probable that a virus or some form of malware has caused this issue. The virus can penetrate a system through a downloaded installation file which did not come from a reliable source or an infected email. Even a secure looking pdf can be the source of the virus. In such cases, it is advised to first remove malware from Windows 10 and if that didn’t work then try to reset the system itself.

Plugins that contain malware or too many advertisements can be a sign of such a threat. So make sure you install plugins that were developed by some renowned developer and always check the user ratings before installing any application or a browser plugin.