WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Uxhumano lwenethiwekhi aluzinzile.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
Bona futhi:
Lungisa Iphutha le-Netflix 5.7 ku-Android
Fix YouTube Videos Not Playing on Android
Izixazululo Eziphezulu Eziyi-10 Zokulungisa Ukushaya kwe-WiFi Ayisebenzi ku-Android
Izindlela Eziphezulu Eziyi-10 Zokulungisa I-Google Chrome Ilokhu Iphahlazeka ku-Android
Lungisa I-WhatsApp Igcine Ukubonwa Ingaboniswa ku-Android
Qaphela: Njengoba ama-smartphones engenazo izinketho ezifanayo zezilungiselelo, futhi ziyahlukahluka kumkhiqizi ngamunye, ngakho-ke, qinisekisa izilungiselelo ezifanele ngaphambi kokushintsha noma yiziphi. Izinyathelo ezishiwo zenziwa ku- Redmi ifoni.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp uhlelo lokusebenza.
2. Bese uya ku Isikrini sasekhaya and open the recently opened applications.
3. Manje, cindezela inkinobho X isithonjana corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Method 2: Reboot Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
I-1. Cindezela u Inkinobho yamandla kudivayisi yakho.
I-2. Thepha Qala kabusha inketho noma Amandla acishiwe inketho.
Qaphela: Uma uthepha i- Amandla acishiwe option, you have to hold your Power button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
Funda futhi: 3 Ways To Disable Whatsapp Calling
Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
I-1. Thepha Amasethingi icon on the Home Screen.
2. Manje, cindezela inkinobho Amakhadi e-SIM namanethiwekhi eselula inketho njengoba kukhonjisiwe.
3. Bese, vula i Idatha yeselula inketho.
4. If you want to use a roaming network when you are out of your geographic location, tap Izilungiselelo ezithuthukisiwe njengoba kubonisiwe.
Qaphela: The international data roaming service may cost you extra.
5. Manje, thepha Ukuzulazula kwamazwe omhlaba Bese ukhetha Njalo njengoba kukhonjisiwe.
6. Manje, chofoza ku Ukuzulazula kwedatha.
7. Okulandelayo, cindezela Vula if you are prompted.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Imibiko yomsebenzisi ikhombisa ukuthi azikho izinkinga zamanje kuWhatsapp umlayezo.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
Funda futhi: Ungabheka kanjani ukuthi umuntu uku-inthanethi kuWhatsapp ngaphandle kokungena ku-inthanethi
Indlela yesi-5: Nika amandla idatha yasemuva
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
I-1. Yiya ku Amasethingi uhlelo lokusebenza.
2. Bese, thepha Apps.
3. Bese, thepha Phatha izinhlelo zokusebenza ulandelwa ngu WhatsApp njengoba kukhonjisiwe.
4. Bese, thepha Ukusetshenziswa kwedatha okukhawulelwe.
5. Now, Select both Wi-Fi futhi Idatha yeselula (SIM 1) futhi Idatha yeselula (SIM 2) Uma kukhona.
6. Ekugcineni, cindezela OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Qalisa Amasethingi uhlelo lokusebenza.
2. Manje, chofoza ku Apps.
3. Bese, thepha Phatha izinhlelo zokusebenza and next WhatsApp.
4. Bese, thepha Force stop.
5. Finally, if you are prompted, tap OK njengoba kukhonjisiwe.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
Funda futhi: Ungasishintsha Kanjani Isitayela Sefonti ku-WhatsApp
Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
I-1. Thepha ku Amasethingi uhlelo lokusebenza.
2. Okulandelayo, cindezela Apps bese uthinta Phatha izinhlelo zokusebenza.
3. Manje, chofoza ku WhatsApp njengoba kukhonjisiwe.
4. Okulandelayo, cindezela Izimvume zohlelo lokusebenza.
5. Then, check if you have granted permission for WhatsApp under the KUVUMELEKILE imenyu.
6. If you find some pending permissions under UHLU ABUNGAVUMELEKILE, then tap that option.
Qaphela: Lapha, i- SMS permission kuthathwa njengesibonelo.
7. Bese, cindezela YONKE inketho.
Check if you can fix WhatsApp crashing issue.
Indlela 8: Nika amandla ukuvumelanisa kwe-WhatsApp
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
I-1. Thepha Amasethingi icon to open the app.
2. Manje, chofoza ku Ama-akhawunti nokuvumelanisa.
3. Now, toggle on the Vumelanisa ngokuzenzakalela idatha inketho bese ucindezela inkinobho Vumelanisa inketho eduze kwe- WhatsApp njengoba kukhonjisiwe.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
Funda futhi: Ungayisebenzisa kanjani i-WhatsApp ngaphandle kweNombolo Yocingo
Indlela 9: Susa i-WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Navigate to Home Screen and tap the Amasethingi isithonjana.
2. Bese, thepha Apps.
3. Manje, chofoza ku Phatha izinhlelo zokusebenza > WhatsApp.
4. Okulandelayo, cindezela Storage.
5. Bese, cindezela Sula idatha bese, Sula inqolobane njengoba kukhonjisiwe.
6. Sicela uthephe Sula yonke idatha when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Vula imenenja yefayela kudivayisi yakho ye-Android.
2. Manje, cindezela inkinobho three-lined icon ngakwesokunxele phezulu kwesikrini.
3. Manje, thepha Ukuhlanzeka okujulile njengoba kukhonjisiwe.
4. Manje, thepha Hlanza manje corresponding to the category through which you want to free some space.
5. Now, select all the unnecessary files and tap Delete selected files njengoba kubonisiwe.
6. Now, confirm the prompt by tapping OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
Funda futhi: Uyithumela Kanjani Ingxoxo ye-WhatsApp njenge-PDF
Indlela 11: Sula i-WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
I-1. Zulalela ku WhatsApp.
2. Here, tap the isithonjana esinamachashazi amathathu at the top corner. Next, choose Amasethingi.
3. Okulandelayo, cindezela Isitoreji nedatha.
4. Manje, chofoza ku Lawula isitoreji.
5. Select any chat that has high data usage.
6. Lapha, hlola Khetha konke ibhokisi.
7. Once you have chosen the files to be deleted, tap the Isithonjana sedoti.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Indlela yesi-12: Qalisa I-Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
I-1. Vula Isitolo Play on your Android mobile.
2. Now, search for any isofthiwe ye-antivirus njengoba kubonisiwe.
3. Bese, cindezela inkinobho ukufaka inkinobho.
4. Wait for the installation to be completed and tap Vula ukuqalisa uhlelo lokusebenza.
Qaphela: The steps to scan your Android device may vary depending upon the software you use. Here, Avast Antivirus – Scan & Remove Virus, Cleaner is taken as an example. Follow the steps according to your software.
5. Follow the on-screen instructions within the app and choose either Ukuvikelwa okuthuthukisiwe (needs subscription) or Basic protection (free).
6. Bese, cindezela QALA UKUSKENA.
7. In the next prompt, allow or disallow the permission prompt to scan your files within the device.
Qaphela: In this app, if you have denied this access, only your apps and settings will be scanned and not your corrupt files.
8. Wait until the app scans your device completely and once done, resolve the risks found by following the on-screen instructions.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
Funda futhi: Susa Amagciwane e-Android Ngaphandle Kokusetha Kabusha Kwasekuqaleni
Indlela 13: Buyekeza i-WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Zulazulela kweyakho Isikrini saseKhaya bese uthepha Isitolo Play.
2. Now, search Whatsapp enkundleni yokusesha.
3A. If you see an update available, tap the Update inketho njengoba kukhonjisiwe.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Indlela 14: Buyekeza i-Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
Funda futhi: Ungayisebenzisa kanjani i-WhatsApp emibili kufoni eyodwa ye-Android
Indlela 15: Faka kabusha i-WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
I-1. Iya ku Isitolo Play njengoba wenzile ekuqaleni bese usesha WhatsApp.
2. Manje, thepha Khipha njengoba kukhonjisiwe.
3. Linda kuze kube yilapho uhlelo lokusebenza lukhishwa ngokuphelele ku-Android yakho. Bese, futhi ukucinga WhatsApp bese uthepha ukufaka.
4. Uma, uhlelo lwakho lokusebenza selufakiwe kudivayisi yakho, thepha Vula njengoba kubonisiwe.
5. Ekugcineni, buyisela idatha yakho if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Qaphela: Ngaphambi kokuthi usethe kabusha njengasekuqaleni i-Android yakho, kufanele wenze isipele yonke idatha yakho. Uma ungazi ukuthi ungayenza kanjani ikhophi yasenqolobaneni ye-Android yakho, landela umhlahlandlela wethu wokwenza Ikhophi yasenqolobaneni Yedatha Yefoni Yakho ye-Android.
Ukuze usethe kabusha njengasekuqaleni iselula yakho, funda futhi sebenzisa izinyathelo ezikumhlahlandlela wethu Indlela Yokusetha Kabusha Kabusha Noma Iyiphi Idivayisi ye-Android.
Funda futhi: 26 Isofthiwe Enhle Kakhulu Yokumaketha ye-WhatsApp
Indlela 17: Xhumana Nosekelo lwe-WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Ukusekelwa kwe-WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Ungakwazi ukushiya umbuzo wakho ngokunikeza eminye imininingwane eyisibopho njenge Inombolo yocingo, Ikheli le-imeyili, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Kunconywe:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.