Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

• Inqolobane yesiphequluli
• Ukuxhumana kwenethiwekhi
• Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Indlela 1: Qala kabusha i-PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

Indlela 2: Buyekeza iFirefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Isithonjana se-Hamburger or imigqa emithathu ekhoneni eliphezulu kwesokudla.

I-2. Okulandelayo, iya ku- Amasethingi.

3. In the General tab, scroll down and go to the Ukuvuselelwa kweFirefox ingxenye.

4. Bese, chofoza Restart to Update Firefox bese uvula i Automatically install updates option by clicking on it.

Funda futhi: Lungisa Akukho Umsindo kuFirefox Windows 10

Indlela 3: Vuselela iFirefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Note: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Isithonjana se-Hamburger or imigqa emithathu ekhoneni eliphezulu kwesokudla.

I-2. Chofoza Usizo.

3. Bese, chofoza Troubleshoot Mode.

I-4. Manje, chofoza Qala kabusha.

5. Okulandelayo, chofoza ku Qala kabusha i-Firefox njengoba kukhonjisiwe.

6. In the prompt that appears click on Qala kabusha i-Firefox Phinda futhi.

7. Ekugcineni, chofoza ku Qeda inkinobho ku Ukungenisa Kuqediwe window ukuze Vuselela iFirefox ngokuphelele.

Funda futhi: Ukulungisa IFirefox Isivele Iyasebenza

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon kumbe isithonjana semigqa emithathu ekhoneni eliphezulu kwesokudla.

I-2. Chofoza Usizo.

3. Bese, chofoza Troubleshoot Mode.

I-4. Chofoza Qala kabusha.

5. Bese uchofoza ku Vula.

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Iculo ishosha esihlatshelelwayo isigaba, khetha Itimu yesistimu, bese uqhafaza Nika amandla.

8. Shintshela kufayela le- Izandiso section on the same page and khubaza all the extensions by toggling off the highlighted switch.

9. Lastly, go to Amasethingi futhi ungahloli Sebenzisa izilungiselelo zokusebenza ezinconyiwe, then also uncheck the Sebenzisa ukusheshisa kwe-hardware uma kutholakala inketho.

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Isithonjana se-Hamburger or imigqa emithathu ekhoneni eliphezulu kwesokudla.

2. Bese, chofoza Amasethingi.

I-3. Iya ku Ubumfihlo Nokuphepha ithebhu.

4. Scroll down to Cookies and Site Data and click on Sula Idatha.

5. Click on the checkbox of both Amakhukhi kanye nedatha yesayithi futhi Okuqukethwe Kwewebhu Okulondoloziwe bese uchofoza Sula.

6. Ekugcineni, chofoza Sula Manje ukuqinisekisa.

Funda futhi: Lungisa Iphutha Elingatholakali Iseva kuFirefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Note: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type mayelana: i-config in the address bar, and hit the Faka ukhiye.

2. Chofoza ku- Yamukela ubungozi bese uqhubeka inkinobho.

3. Copy and paste the following umbhalo in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, I-Buzzfeed bese uchofoza ku right-tick icon.

5. Ekugcineni, restart your browser.

Funda futhi: Lungisa Uxhumo Lwakho Akulona Iphutha Elivikelekile kuFirefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type mayelana: i-config kubha yekheli, bese ucindezela u- Faka ukhiye.

2. Chofoza ku- Yamukela ubungozi bese uqhubeka inkinobho.

3. Copy and paste the following umbhalo in the search box and click on the Toggle icon to change the value from eyiqiniso ku bamanga.

 security.ssl3.dhe_rsa_aes_128_sha

4. Then paste the following umbhalo into the search box and similarly change it to bamanga if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

5. Ekugcineni, qala kabusha isiphequluli.

Indlela 8: Faka kabusha iFirefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

I-1. Cindezela u Ukhiye weWindows, thayipha iphaneli yokulawula bese uchofoza Vula.

2. Setha Buka nge > Isigaba, bese uchofoza ku- Khipha uhlelo inketho ku Izinhlelo ingxenye.

I-3. Khetha I-Mozilla Firefox (x64 en-US) ohlwini, chofoza ku- Khipha inkinobho phezulu kwebha bese uchofoza ku- Yebo inkinobho efasiteleni le-UAC.

4. Bese, chofoza inkinobho Olandelayo inkinobho ku Khipha i-Mozilla Firefox iwijethi.

5. Okulandelayo, chofoza ku- Khipha inkinobho efasiteleni elilandelayo.

6. Chofoza ku- Qeda inkinobho efasiteleni lokugcina ukuze ukhiphe ngokuphelele uhlelo lokusebenza lweFirefox.

I-7. Cindezela u IWindows+ E okhiye ndawonye ukuze uvule i-File Explorer bese uzulazula uye ku- Le PC > Idiski Yasendaweni (C:) > Amafayela Ohlelo > I-Mozilla Firefox ifolda.

8. Qhafaza kwesokudla ku- I-Mozilla Firefox folda bese uchofoza ku- Susa inketho ohlwini ukususa amafayela.

9. Manje, qala kabusha i-PC.

10. Bese, hit the Ukhiye weWindows, thayipha i-Google Chrome bese uchofoza Vula.

Qaphela: Ungasebenzisa noma yisiphi isiphequluli sewebhu ukulanda isiphequluli seFirefox ku-PC yakho.

11. Vula iwebhusayithi esemthethweni ye- Isiphequluli seMozilla Firefox ku-Google Chrome bese uchofoza ku- Landa i-Firefox inkinobho efasiteleni.

12. Chofoza kabili efayeleni elisebenzisekayo elilandiwe IFirefox Installer.exe ukusebenzisa ifayela lokufaka.

13. Linda kuze kuqedwe inqubo yokufaka.

14. Qalisa Firefox Uhlelo lokusebenza Lwesiphequluli Sewebhu ku-PC yakho.

Kunconywe:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Let us know which method worked for you the best. If you have any queries or suggestions, then feel free to drop them in the comments section below.