September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Qaphela: Ungazama i Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Qiniseka ukuthi udala iphoyinti lokubuyisela uma nje kukhona okungahambanga kahle.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows uhlelo32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  uma kungenjalo qhubeka.

Method 2: Create A New Local Port

1.Cindezela i-Windows Key + X bese ukhetha Iphaneli yokulawula.

iphaneli yokulawula

2. Chofoza manje I-Hardware ne-Sound bese uqhafaza Amadivayisi namaphrinta.

Chofoza Amadivayisi Namaphrinta ngaphansi kwe-Hardware Nomsindo

3.Chofoza Engeza iphrinta kusuka kumenyu ephezulu.

Engeza iphrinta kusukela kumadivayisi namaphrinta

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Chofoza Iphrinta engiyifunayo ayifakiwe ohlwini ngezansi

5.From the next screen select “Engeza iphrinta yendawo noma iphrinta yenethiwekhi ngezilungiselelo zombhalo”Bese uqhafaza Okulandelayo.

Hlola umaki Engeza iphrinta yasendaweni noma iphrinta yenethiwekhi enezilungiselelo ezenziwa ngesandla bese uchofoza Okulandelayo

6.Khetha Dala imbobo entsha and then from type of port drop-down select Ichweba Lendawo bese uchofoza Okulandelayo.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Ngokwesibonelo 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Cindezela i-Windows Key + R bese uthayipha services.msc bese ushaya u-Enter.

amawindi amasevisi

2.Thola Phrinta isevisi yeSpooler in the list and double-click on it.

3.Qinisekisa ukuthi uhlobo Lokuqalisa lusethwe ukuze Automatic and the service is running, then click on Stop and then again click on start in order to restart the service.

Qiniseka ukuthi uhlobo lokuqalisa lusethwe ukuze lube Okuzenzakalelayo ku-spooler yokuphrinta

4.Chofoza okuthi Faka kulandele OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type ukulawulwa kwe-.msc bese ushaya u-Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, uma kungenjalo qhubeka nendlela elandelayo.

Indlela 5: Registry Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Cindezela i-Windows Key + R bese uthayipha regedit bese ucindezela u-Enter ukuze uvule i-Registry Editor.

Qalisa umyalo regedit

3.Zulazulela kukhiye wokubhalisa olandelayo:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Manje chofoza kwesokudla Client Side Rendering Print Provider Bese ukhetha Susa.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Kunconyiwe ngawe:

Yilokho onakho ngempumelelo Fix Windows Cannot Connect to the Printer issue kodwa uma usenemibuzo mayelana nale ndatshana zizwe ukhululekile ukuyibuza esigabeni sokuphawula.