Fix Network Error 0x00028001 on Windows 10

Sometimes, when you connect to any limited network, you may end up with No internet, secured prompt. So, when you run Network diagnostics tool, the error code 0x00028001 will prompt on the screen. The most common reason for this error code is your network is being connected to a limited WiFi connection network. If you are also facing network error code 0x00028001, this guide will help you resolve the same. So, continue reading.

How to Fix Network Error 0x00028001 on Windows 10

You may wonder why network error 0x00028001 occurs on Windows 10. Here are some valid reasons that trigger this problem in your device.

• Infrastructure failure of your Windows 10 PC.
• Network connection is very bad.
• The cable connecting the router and the modem are damaged or broken.
• Too many people are connected to the same network.
• Wireless interference between router and your device.
• Outdated network drivers.

In this section, we have gathered some potential fixes that will help you fix 0x00028001 error code. Follow as instructed to attain perfect outcomes.

Note: Always ensure you create a System restore point to restore your PC if something goes wrong.

Basic Troubleshooting Methods

Follow the basic troubleshooting steps listed below before going through the advanced methods.

1. Restart PC

1. Press the Alt + F4 keys together to open the Shut Down Windows window.

2. Select the Restart option and hit the Enter key.

2. Ensure Strong Network Signal

You will not face any connectivity issues in your Windows 10 computer only if you have a strong network connection. If there are any obstacles between your router and your computer, they may interfere with the wireless signal and will cause intermittent connection problems.

1. Move your router to some other place and check the internet connectivity.

2. Find the signal strength of your network and if it is very low, clear all the obstructions in between the way.

3. Avoid too many devices connected to the same network.

4. Avoid wireless interference from devices like wireless headphones, head sets, TV and a lot more.

5. Move your PC closer to the router and check if the error recurs again.

3. Restart Router

This is a simple work around that will help you fix 0x00028001 error code within simple steps. This also ensures a strong and reliable network connection. Follow the below mentioned steps to restart your router. By doing so, you will establish a fresh internet connection between the client and the server. You can restart your router by following our guide Restart Router or Modem. Once your router has restarted, check if you can have fixed the error.

Also Read: Fix No WiFi Networks Found in Windows 10

4. Reconnect to Internet

This is another simple workaround that fixes 0x00028001 error code. Your computer must connect either to Ethernet or to Wi-Fi network at a time. Check if this condition applies to your computer and if you guess any interruptions between your wired and wireless connections, reconnect them as instructed below.

1. Disconnect your network connection, wait for a while and reconnect it again.

2. If the Ethernet cable is plugged in, remove it from your PC. Then, reconnect it or connect it to a Wi-Fi network. This will ensure there is no flickering between the wired and wireless connections.

5. Disable Airplane Mode

Enabling Airplane mode will disable WiFi, Bluetooth, cellular mode, all radio services, etc. Thus, you are advised to disable airplane mode to fix 0x00028001 error code. Usually, there is a dedicated key on your keyboard to enable or disable Airplane mode. Hit the key to do the same or implement the below-listed instructions.

1. Press and hold Windows + A keys together to open Action Center. Check if the Airplane mode is turned on.

2A. If Airplane mode is turned on, click on the setting to turn it off.

2B. If the Airplane mode is not turned on, skip to the next method.

6. Enable Wi-Fi Connection

Sometimes, if the Wi-Fi adapters are not enabled on your PC, you will face 0x00028001 error code. But, there are a few simple instructions to enable WiFi on your computer.

1. Navigate to the Run dialog box by pressing Windows + R keys together.

2. Type ncpa.cpl and hit Enter key.

3. Now, right-click on your active network adapter and check whether it is enabled or disabled.

3A. Click on Enable if the status is disabled.

3B. If the status is already in Enable, move to the next method.

Check if you have fixed 0x00028001 error code is fixed.

Also Read: How to Troubleshoot Network Connectivity Problems on Windows 10

Method 1: Restart Windows Explorer Process

Some users have reported that restarting Windows Explorer processes will help to resolve 0x00028001 error code. Follow the below-listed instructions to do the same.

1. Hit the Ctrl + Shift + Esc keys together to open Task Manager.

2. In the Processes tab, click on Windows Explorer and select the Restart button.

3. Now, Windows Explorer restarts and 0x00028001 error code will be fixed now.

Method 2: Run Network Troubleshooter

To fix various internet connectivity issues, you can use the inbuilt tool provided in Windows 10 PC whenever needed. By using the Windows network troubleshooter tool, you can analyze and diagnose any common network-related issues. It is a systematic process, when implemented step by step, will help you fix 0x00028001 error code. Follow our guide How to Troubleshoot Network Connectivity Problems on Windows 10 to learn basic troubleshooting steps to fix all network-related issues by using Windows Network Adapter troubleshooter.

You can use the steps mentioned in the guide to diagnose Wi-Fi connections, Ethernet, and all network adapters in your Windows 10 PC. Finally, check if you have fixed 0x00028001 error code.

Also Read: How to Reset Network Settings on Windows 10

Method 3: Exit All Background Processes

If there are a bulk of background processes in your Windows 10 computer, you cannot access the network that easy, since all those processes will take a share of the network. Also, RAM consumption will be more and the performance of the device will slow down apparently. Follow our guide How to End Task in Windows 10 to close all other background processes in your Windows 10 PC.

After closing all the background processes, check if 0x00028001 error code is fixed or not.

Method 4: Repair System Files

If there are any corrupt system files in your Windows Operating system, your PC may face a lot of internet connectivity issues. If you are experiencing 0x00028001 error code very recently, there are some chances that your computer files have become corrupt or damaged. Luckily, your Windows 10 PC has inbuilt repair tools like SFC (System File Checker) and DISM (Deployment Image Servicing and Management) that will help you fix all the corrupt files. Read our guide on How to Repair System Files on Windows 10 and follow the steps as instructed to repair all your corrupt files.

Also Read: Fix Windows 10 Netwtw04.sys Blue Screen Error

Method 5: Run Malware Scan

Sudden virus or malware attack will result in network problems in your computer. If in case, the virus attack is very severe, you cannot connect to any network continuously at all. To resolve the problem, you have to remove the virus or malware completely from your Windows 10 computer. You are advised to scan your computer as instructed in our guide How do I Run a Virus Scan on my Computer?

Also, if you want to remove malware in your computer, check our guide How to Remove Malware from your PC in Windows 10.

Method 6: Update Windows

You can also eradicate software side bugs in your computer by updating your Operating System. Always ensure if you have updated your Windows Operating System and if there are any updates pending in action, use our guide How to Download and Install Windows 10 Latest Update

After updating your Windows Operating System, check whether you can connect to your network.

Also Read: Fix Computers Not Showing Up on Network in Windows 10

Method 7: Disable VPN and Proxy Server

Sometimes, inappropriate network configurations on your Windows 10 computer, you will face 0x00028001 error code. If you have installed any VPN service or use proxy servers on your PC, read our How to Disable VPN and Proxy on Windows 10 and implement the steps as instructed in the article.

After disabling the VPN client and proxy servers, check if you have fixed 0x00028001 error code. Still, if you face the same problem, try connecting to a mobile hotspot.

Method 8: Reset TCP or IP Protocol

TCP (Transmission Control Protocol) is an essential network connection protocol that allots and identifies rules and standard procedures over the internet. TCP/IP protocols are responsible for transferring data packets from the sender and the receiver. If there is a conflict in the process, resetting the protocol along with the IP address will help you fix the discussed issue. Follow our guide on How to Troubleshoot Network Connectivity Problems on Windows 10 to reset TCP/IP.

After implementing the steps, check if you can fix network keeps dropping or not.

Method 9: Use Google DNS

Domain Name System (DNS) addresses are responsible to establish a network connection between the client and server-side. Many technical experts have suggested that using Google DNS addresses helped them to fix 0x00028001 error code. To do so, follow our guide on How to change DNS settings in Windows 10.

Also Read: How to Change DNS Server Settings on Windows 11

Method 10: Disable Power Saving Mode

Sometimes, you may face 0x00028001 error code if you have enabled power-saving mode in your Windows 10 computer. This leads to several network connectivity problems. We advise you to disable power saving mode as instructed below.

1. Hit the Windows key, type Device Manager and click on Open.

2. Now, double-click on the Network adapters section.

3. Then, right-click on your Network adapter and select the Properties option as shown.

4. Then, switch to the Power Management window in the Network adapter properties window and uncheck the box next to Allow the computer to turn off this device to save power.

5. Finally, click on OK to save the changes.

Check if you have your computer is out of network connectivity issues.

Method 11: Enable Essential Services

To avoid and prevent 0x00028001 error code occurring in your PC, few essential services must have active status. When there is a problem with any of these services, you will face several conflicts in connecting to a network. Here are a few instructions to check if the essential services are running on your PC.

1. Type Services in the search box and click on Open.

2. Now, scroll down and search for the Windows EventLog service.

3. Check the Status of the service.

3A. If the Status is set to Running, right-click on the service and select the Stop option. Wait for a while and then click on Start again.

3B. If the Status is not set to Running, right-click on the service and select the Start option.

4. Repeat the above steps for the below services also.

• Remote Procedure Call (RPC)
• Windows Update
• DHCP Client
• Network Connected Devices Auto-Setup
• Network Connection Broker
• Network Connections
• Network Connectivity Assistant
• Network List Service
• Network Location Awareness
• Network Setup Service
• Network Store Interface Service

Finally, check if you have fixed the discussed issue.

Also Read: Fix Windows could not automatically detect this Network’s Proxy settings

Method 12: Disable Antivirus Temporarily (If Applicable)

Some incompatible antivirus programs installed in your computer will cause network error 0x00028001 error code. To avoid conflicts, you must ensure the security settings of your Windows 10 computer and check if they are stable or not. To find whether the antivirus suite is the reason for network keeps dropping issue, disable it once and try connecting to a network. Read our guide on How to Disable Antivirus Temporarily on Windows 10 and follow the instructions to disable your Antivirus program temporarily on your PC.

If you did not face any internet connectivity issues after disabling the antivirus program in your computer, you are advised to uninstall the program completely from your PC. Read our guide Force Uninstall Programs which won’t Uninstall In Windows 10 to uninstall your antivirus program in your computer.

Method 13: Disable Windows Defender Firewall (Not Recommended)

Like antivirus program, Windows Defender Firewall in your computer might prevent internet access, for some security reasons. If in case, WiFi network has been blocked by Windows Defender Firewall, you have to enable it or disable the Firewall securities temporarily from your computer. If you do not know how to disable Windows Defender Firewall, our guide How to Disable Windows 10 Firewall will help you do so.

Method 14: Update Network Driver

Always ensure if you are using updated network drivers and if there are any updates pending in action, you are advised to download and install the same. Follow our guide on How to Update Network Adapter Drivers on Windows 10 to do so. Once you have updated your network driver, reboot your computer and test the network connection. You will not 0x00028001 error code again.

Also Read: Fix Ethernet Doesn’t Have a Valid IP Configuration Error

Method 15: Reinstall Network Driver

Still, if you face 0x00028001 error code even after updating network drivers, there is another fix to delete all the drivers in your computer and reinstall them again. This process stabilizes the network connectivity problems thereby resolving network keeps disconnecting Windows 10 issue. Follow our guide How to Uninstall and Reinstall Drivers on Windows 10 to reinstall drivers in your Windows 10 computer.

After reinstalling network drivers, check if you can connect to the network without any problems.

Method 16: Roll Back Network Drivers

All the current versions drivers will be deleted from your PC and previous version of them will be installed when you roll back your network drivers. This is a helpful feature when any new driver is incompatible with the system. Follow the steps as instructed in our guide How to Rollback Drivers on Windows 10 to fix 0x00028001 error code.

After your Windows 10 computer has installed the previous version of drivers, check if can connect to the network without any interruptions.

Method 17: Reset Network Settings

Several users have declared that, resetting network settings will resolve strange network connection issues. This method will forget all the network configuration settings, saved credentials, and a lot more security software like VPN and antivirus programs. To do so, follow our guide on How to Reset Network Settings on Windows 10

Also Read: How to Setup Network Files Sharing on Windows 10

Method 18: Perform System Restore

If you have recently updated your Windows 10 operating system and later facing network error 0x00028001 error code, the latest Windows update components may interfere with any software present in your computer and may cause network keeps disconnecting Windows 10 issue. So, in this case, you must restore your computer to the previous version when it was working fine. To do so, follow our guide on How to use System Restore on Windows 10 and implement the instructions as demonstrated.

After restoring your Windows 10 PC, check if you can connect to any network without any problems.

Method 19: Reset PC

If none of the methods have helped you fix 0x00028001 error code, then you have to clean install your Windows Operating System. To clean boot your computer, implement the steps as instructed in our guide How to do a Clean Install of Windows 10

Method 20: Contact Internet Service Provider

Last but not the least, you have to seek for technical support if above-listed methods fail to resolve network error 0x00028001 error. If your modem does not communicate with your Internet Service Provider, a lot more technical connectivity problems arise in your device.

For instance, when you try to register your modem but face troubles during the process, several authentication attempts will slow down your network connection. This will lead to 0x00028001 error. So, in this case you have to contact your Internet Service Provider to diagnose and resolve the problem. The Internet Service Providers will check whether the devices are updated, compatible and properly registered.

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We hope that this guide was helpful and you could fix network error 0x00028001 in Windows 10. Let us know what you want to learn about next. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.