December 20, 2017

Remove Fake Virus Warning from Microsoft Edge

Remove Fake Virus Warning from Microsoft Edge: If you are seeing a pop up in Microsoft stating that “Your computer has a serious virus” then don’t panic as it’s a fake virus warning and is not officially from Microsoft. When the pop up appears you won’t be able to use Edge as the pop is continuously displayed, the only way to close edge is using task manager. You won’t be able to open Microsoft Edge settings or any other tab as the pop up is again showed almost immediately after reopening edge.

Remove Fake Virus Warning from Microsoft Edge

The main issue with this warning message is that it provides a toll-free number for the user to call in order to receive support. Don’t fall for this as it’s not officially from Microsoft and it’s probably a scam in order to get your credit card details or possibly charge you for fixing the issues. Users who had fallen for this scam have reported they have been scammed for thousands of dollars, so beware of such scams.

Note: Never call any number which is generated by Applications.

Well, this virus or malware seems to have altered Microsoft Edge settings in order to display this pop-up which is a strange thing, as Microsoft Edge is inbuilt in Windows 10, so there is a serious loophole which Microsoft should fix as soon as possible. Now without wasting any time let’s see how to actually Remove Fake Virus Warning from Microsoft Edge with the help of a below-listed guide.

Remove Fake Virus Warning from Microsoft Edge

Make sure to create a restore point just in case something goes wrong.

First Close Microsoft Edge by opening Task manager (Press Ctrl + Shift + Esc) then right-click on Edge and select End Task then follow the below methods.

Method 1: Run CCleaner and Malwarebytes

1.Download and install CCleaner & Malwarebytes.

2.Run Malwarebytes and let it scan your system for harmful files.

3.If malware is found it will automatically remove them.

4.Now run CCleaner and in the “Cleaner” section, under the Windows tab, we suggest checking the following selections to be cleaned:

ccleaner cleaner settings

5.Once you’ve made certain the proper points are checked, simply click Run Cleaner, and let CCleaner run its course.

6.To clean your system further select the Registry tab and ensure the following are checked:

registry cleaner

7.Select Scan for Issue and allow CCleaner to scan, then click Fix Selected Issues.

8.When CCleaner asks “Do you want backup changes to the registry?” select Yes.

9.Once your backup has completed, select Fix All Selected Issues.

10.Restart your PC to save changes.

Method 2: Run AdwCleaner and HitmanPro

1.Download AdwCleaner from this link.

2.Double-click the file you download in order to run AdwCleaner.

3.Now click Scan in order to let AdwCleaner scan your system.

Click Scan under Actions in AdwCleaner 7

4.If malicious files are detected then make sure to click Clean.

If malicious files are detected then make sure to click Clean

5.Now after you clean all of the unwanted adware, AdwCleaner will ask you to reboot, so click OK to reboot.

6.See if you’re able to Remove Fake Virus Warning from Microsoft Edge, if not then download and run HitmanPro.

Method 3: Clear Microsoft Edge History

1.Open Microsoft Edge then click the 3 dots in the upper right corner and choose Settings.

click three dots and then click settings in Microsoft edge

2.Scroll down till you find “Clear browsing data” then click on Choose what to clear button.

click choose what to clear

3.Select everything and click the Clear button.

choose everything in clear browsing data and click on clear

4.Wait for the browser to clear all the data and Restart Edge. Clearing browser’s cache seems to Remove Fake Virus Warning from Microsoft Edge but if this step was not helpful then try the next method.

Method 4: Reset Microsoft Edge

1.Press Windows Key + R then type msconfig and hit Enter to open System Configuration.

msconfig

2.Switch to boot tab and check mark Safe Boot option.

uncheck safe boot option

3.Click Apply followed by OK.

4.Restart your PC and system will boot into Safe Mode automatically.

5.Press Windows Key + R then type %localappdata% and hit Enter.

to open local app data type %localappdata%

2.Double click on Packages then click Microsoft.MicrosoftEdge_8wekyb3d8bbwe.

3.You could also directly browse to the above location by pressing Windows Key + R then type the following and hit Enter:

C:Users%username%AppDataLocalPackagesMicrosoft.MicrosoftEdge_8wekyb3d8bbwe

Delete everything inside Microsoft.MicrosoftEdge_8wekyb3d8bbwe folder

4.Delete Everything inside this folder.

Note: If you get a Folder Access Denied error, simply click Continue. Right-click on the Microsoft.MicrosoftEdge_8wekyb3d8bbwe folder and uncheck the Read-only option. Click Apply followed by OK and again see if you’re able to delete the content of this folder.

Uncheck read only option in Microsoft Edge folder properties

5.Press Windows Key + Q then type powershell then right-click on Windows PowerShell and select Run as Administrator.

powershell right click run as administrator

6.Type the following command and hit Enter:

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" –Verbose}

7.This will re-install Microsoft Edge browser. Reboot your PC normally and see if the issue is resolved or not.

Re-install Microsoft Edge

8.Again open System Configuration and uncheck Safe Boot option.

9.Reboot your PC to save changes and see if you’re able to Remove Fake Virus Warning from Microsoft Edge.

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That’s it you have successfully Remove Fake Virus Warning from Microsoft Edge but if you still have any questions regarding this post feel free to ask them in the comment’s section.