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January 18, 2019

Fix Wacom Tablet Error: Your device is not connected to your computer

Fix Wacom Tablet Error: Your device is not connected to your computer: If you’re trying to connect your Wacom Tablet to your PC but unable to do so and face the error message “Your device is not connected to your computer” then don’t worry as today we are going to see how to fix this issue. Even after you restart your PC and connect your Wacom tablet, nothing happens, no blue light blinks on the tablet, so you open Wacom Desktop Center or Wacom tablet properties you will see that it says “Wacom device not connected to your computer”.

Fix Wacom Tablet Error: Your device is not connect to your computer

The main reason for facing the above error message is because of corrupted, outdated, or incompatible Wacom tablet drivers, but there are also other reasons which can cause the above issue such as some essential Tablet services might not have started or is currently disabled, USB port issue, etc. So without wasting any time let’s see How to Fix Wacom device not connected to your computer with the help of the below- listed troubleshooting guide.

Fix Wacom Tablet Error: Your device is not connected to your computer

Make sure to create a restore point just in case something goes wrong.

Before trying any advanced troubleshooting, first, try plugging your Tablet USB cable into other USB port on your laptop and the Wacom Tablet might just working without any issues.

Method 1: Restart Wacom Tablet Services

1.Press Windows Key + R then type services.msc and hit Enter.

services.msc windows

2.Find the following services in the services window:

Wacom Professional Service
Wacom Consumer Service
TabletServiceWacom
Touch Keyboard and Handwriting Panel Service

3.Rigt-click on each of them and then select Restart from the context menu.

Restart Wacom tablet service

4.Now again try to access Wacom Tablet, and you might be able to fix this problem.

Method 2: Reinstall Wacom Tablet Driver

1.Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.

devmgmt.msc device manager

2.Expand Human Interface Devices then right-click on your Wacom Tablet and select Update driver.

Right-click on your Wacom Tablet and select Update driver

3.On the next screen, select “Automatically search for updated driver software“.

search automatically for updated driver software

4.Windows will automatically search the internet for the latest available drivers for Wacom table and if there is an update available then Windows will automatically install it.

5.Reboot your PC to save changes.

6.If after the reboot, you’re still facing this issue then open Device Manager, right-click on Wacom tablet and select Uninstall.

Right-click on Wacom tablet and select Uninstall

7.Click on the Uninstall button to continue.

Click Yes to continue with the uninstallation

8.Again restart your PC to save changes and see if you’re able to Fix Wacom Tablet Error: Your device is not connected to your computer.

Method 3: Update Wacom Tablet drivers from the official website

Sometimes you can face the “Your device is not connected to your computer” issue if the Wacom tablet drivers are corrupted or outdated, to fix this issue you need to downloaded first driver version that supports your tablet model (not the latest driver) and uninstalls the current Wacom driver from your PC:

1.First, make sure to disconnect your Wacom tablet from your computer.

2.Press Windows Key + R then type appwiz.cpl and hit Enter to open Programs and Features.

type appwiz.cpl and hit Enter to open Programs and Features

3.Now find Wacom or Wacom tablet in the list, then right-click on it and select Uninstall.

4.Make sure to Temporarily switch off your Windows Firewall then Reboot your PC to save changes.

5.Once the system restarts, download and install the Wacom drivers from this Asian Wacom website.

Note: Download the first driver version that supports your tablet model and then install it on your PC.

6.Reboot your PC to save changes.

7.After the system restarts, again connect your Wacom tablet and this may fix the issue.

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I hope the above steps were able to help you Fix Wacom Tablet Error: Your device is not connected to your computer but if you still have any questions regarding this guide then feel free to ask them in the comment’s section.