Top 10 Ways to Fix Instagram Stories Not Loading Issue
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Instagram is a popular social media application with millions of active users. The app is easy to use and has a very easy-to-follow interface. However, sometimes you may run into various issues while trying to use the app on your Android phone. One such common error is Instagram stories not loading error. This error occurs for various reasons, such as a bad network connection, or corrupt cache data. In this guide, we will discuss reasons and methods to fix Instagram archive stories not loading issues. Therefore, if you are not able to see stories on Instagram, or if Instagram stories not showing up on feed, keep reading this guide to fix these issues.
How to Fix Instagram Stories Not Loading Issue
There can be various reasons for Instagram stories not working. Some of the possible reasons for this issue are mentioned here.
- Bad internet is one of the common reasons for this issue.
- Improper loading of Instagram can also cause this issue.
- Improper loading of the mobile device, or phone bugs can also cause this issue.
- Improper login and account bugs can also cause this issue.
- Server and glitch issues with Instagram are also major reasons for this issue.
- The improper working of the Instagram application is also responsible for this issue.
- An outdated Instagram application can also cause this issue.
- Corrupt Instagram cache data is also responsible for this issue.
- Improper installation of the Instagram application is also associated with the error.
- Various underlying issues with the Instagram app can be responsible for this error.
In the following guide, we will discuss various methods to fix Instagram highlights not loading issues.
Note: Since smartphones do not have the same settings option and they vary from manufacturer to manufacturer, hence ensure the correct settings before changing any. The following methods are from Moto G60 smartphone.
Method 1: Troubleshoot Network Issues
The most common reason for Instagram story errors to occur on Android smartphones is a bad internet connection. Since the app requires a stable internet connection to play stories, it is essential to have a smoothly running connection throughout. In the following few methods, we have listed possible internet troubleshooting methods that you can use to fix Instagram archive stories not loading error.
Step I: Reconnect Wi-Fi Router
One of the first things that you should consider to fix Instagram stories not showing up on feed issue is to check your Wi-Fi router to fix Instagram stories not working issue. Often, Wi-Fi issues can occur due to power issues or when the router is not properly configured.
1. Press the Power button on your WiFi router.
2. Unplug the Power cord from the main switch.
3. Wait a couple of minutes and plug in the cord again.
4. Power on the router and reconnect your device.
Step II: Perform Internet Speedtest and Other Internet Issues
There can be various other internet issues that can cause errors with Instagram. If you are struggling to get a stable internet connection, and don’t know how to fix these issues, you can check out the How to Boost Internet Speed on Your Android Phone guide to fix the various internet connection issues.
Method 2: Restart Instagram
If your internet is fine and Instagram highlights not loading issue is caused by the Instagram application only, then you should first try to restart the Instagram application to fix Instagram stories not loading issue. Often, the issue can be caused by improper loading of the application or bugs with the application. If restarting the application does not fix Instagram stories not showing up on feed issue, you can try the next method.
Also Read: How to Fix Instagram Story Views Not Showing
Method 3: Restart Device
An effective method to fix Instagram stories not working issue is to restart your device. If your phone is experiencing any bugs or loading issues, you can try to fix them by performing a simple restart of your device. You can check out the How to Restart or Reboot Your Android Phone? guide to follow methods to safely restart or reboot your device to fix Instagram archive stories not loading error. If restarting the device does not help with Instagram stories not loading issue, you can try the next method.
Method 4: Re-log Into Instagram
If the previous methods do not help with Instagram stories not showing up on feed issue, you can try to log out and then again log in to Instagram to fix the issues. You can follow these simple steps to log into Instagram.
1. Open Instagram from the phone menu.
2. Tap on the profile icon from the bottom-right side of the screen.
3. Now, locate the three-line icon at the top-right of the screen.
4. Now, tap on Settings.
5. Locate and tap on Log out.
6. Now, tap on Log out to confirm the action.
7. Once logged out successfully tap on login.
8. Enter your login credentials, and log in.
Also Read: Fix Instagram Story Not Working Error
Method 5: Monitor Instagram Server Uptime
Often, various issues, such as Instagram highlights not loading, may happen due to a glitch, or simply server issues with Instagram. When the servers are going through maintenance or experiencing malfunctions, Instagram users may find various issues. You can check the server status at Downdetector.com website. If Instagram is experiencing a server outage, you can’t do much to fix Instagram stories not working issue, but wait for the issue to be resolved.
Method 6: Force Stop Instagram
If the previous method does not help, and you continue to have Instagram stories not loading error, you can try to force-stop the Instagram application to fix Instagram stories not showing up on feed issue. You can follow these simple steps to force-start Instagram on your device.
1. Open Settings from the phone menu.
2. Here, tap on Apps.
3. Now, tap on See all apps.
4. Scroll down and locate the Instagram app and tap on it.
5. Tap on Force stop.
If this method does not fix Instagram archive stories not loading issue, try the next method.
Also Read: How to See Who Shared Your Instagram Story
Method 7: Update Instagram App
One of the common reasons for this issue is an outdated version of Instagram. If the Instagram application is outdated, you may not be able to use all the features of the application. You can follow these simple steps to update the app on your Android device.
1. Open the Google Play Store from the phone menu.
2. In the search bar, type Instagram.
3. Select the Instagram application from the search results.
4. Locate and tap on Update.
If this method does not help in fixing Instagram highlights not loading issues, you can try the next method.
Also Read: How to Use Add Yours Sticker on Instagram Story
Method 8: Clear Instagram Cache
If updating the Instagram app does not help and you are not able to fix Instagram stories not working issue, you can try to clear Instagram cache data. Cache data is temporary data stored in your phone, if this data somehow gets corrupt, you may experience various errors with the application such as Instagram stories not showing up on feed issue. You can clear cache data for Instagram using these simple steps.
1. Open Settings from the phone menu.
2. Here, tap on Apps.
3. Now, tap on See all apps.
4. Scroll down and locate the Instagram app and tap on it.
5. Here, locate and tap on Storage & cache.
6. Finally, tap on Clear cache.
Method 9: Reinstall Instagram App
If none of the previous methods work, you may want to reinstall the Instagram application to fix this issue. Reinstalling the application will remove app data from your device and install it afresh. You can follow these simple steps to reinstall the Instagram application.
1. Locate the Instagram app icon in the phone menu and long-press on it.
2. Drag the app icon to Uninstall, and drop it.
3. Press OK to confirm the action.
4. Open the Google Play Store from the phone menu.
5. In the search bar, type Instagram.
6. Select Instagram from the search results.
7. Locate and tap on Install.
Also Read: What are Best Instagram Birthday Story Ideas?
Method 10: Contact Instagram Support
If none of the methods worked and Instagram stories not loading issue continues, you can try contacting Instagram support. You can connect with Instagram support with the help of the Instagram application. Follow these simple steps to contact Instagram support to report your issue.
1. Open Instagram from the phone menu.
2. Tap on the profile icon from the bottom-right side of the screen.
3. Now, locate the three-line icon at the top-right of the screen.
4. Now, tap on Settings.
5. Here, locate and tap on Help.
6. Here, tap on Report a Problem.
7. From the available options, tap on Report a problem.
8. Briefly explain your issue; you can also attach pictures from the Gallery or by taking screenshots, and tap SUBMIT.
Hence, these are the solutions to fix Instagram archive stories not loading issue.
Also Read: How to Use Instagram Wayback Machine
Frequently Asked Questions (FAQs)
Q1. Why can’t I see Instagram stories?
Ans. There can be various reasons for you not being able to see Instagram stories, such as bad internet connections or app bugs.
Q2. How do I fix Instagram stories not loading issues?
Ans. You can try to fix Instagram stories issues by fixing internet connection issues and force-stopping the Instagram application.
Q3. How do I contact Instagram support?
Ans. You can connect to Instagram support by navigating to the settings and briefly explaining your issue in text form. You can also attach screenshots with your report.
Q4. For how long can I see an Instagram story?
Ans. You can view an Instagram story for 24 hours from the time of its upload. After 24 hours, stories are removed on their own. You can allow these stories to be saved in the archive.
Q5. Can I contact Instagram support from the Instagram app?
Ans. Yes, you can contact Instagram support from the Instagram app. You can navigate to the help options in the settings to report an issue with the application.
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We hope this guide was helpful to you and you were able to fix Instagram stories not loading issue. Let us know which method was most helpful to you. If you have any suggestions or queries for us, please let us know in the comment section.