January 20, 2023

How to Refund on Venmo

Bank accounts can sometimes be hard to handle. As you have to abide by many rules. However, if you don’t want to open multiple bank accounts, then Venmo is a good alternative. As many people manage their money in Venmo, which is a good alternative to banks. You don’t have to face many of the restrictions you face using a bank account with Venmo. It is a reason why some people use this app, and it’s pretty famous. However, we sometimes face some issues also. If someone accidentally paid me on Venmo, we ask ourselves how to refund on Venmo and what is Venmo reverse payment. These are very important questions, and after reading the article until the end, you’ll get your answers to these questions along with the common one, how long does Venmo refund take? Let’s get started!

How to Refund on Venmo

How to Refund on Venmo

Keep reading further to find the steps explaining how to refund on Venmo and what is Venmo reverse payment in detail with useful illustrations for better understanding.

What is Venmo?

Venmo is an app that uses peer-to-peer or P2P methods to send and receive money.

  • When some other apps charge money to their customer for the same services, Venmo is completely free to use.
  • Creating an account is free, and also there are no monthly fees.
  • However, sending money to other accounts is only free when you use P2P or send the money from a linked bank account. If you make payment through a credit card, then they charge a 3% fee. There are other charges for instantly transferring your balance to your bank or if you use cheque deposits
  • One of the features liked by Venmo’s millions of user base is, it also issues credit cards and debit cards to its customers. The acceptance of these cards is increasing at a rapid pace. Although if you want to use credit cards or debit cards then there are charges.

Click/Tap on the three horizontal lines at the top right corner of the screen.

How Venmo Works?

You can use Venmo by linking your credit card/debit card or bank account to your Venmo profile. After enrolling the funds are easily transferable to other users. You can send payment to other users by using their phone number or username or email. If you want to receive, share the same details with the sender. After receiving the funds, you can easily transfer the fund to your linked bank account.

Let’s see how to set up a Venmo account:

Note: Venmo is exclusive to US-based users.

1. Open the Venmo app on your Android or iOS mobile.

2. Tap on the Hamburger menu from the top right corner of the screen.

Tap on the three vertical lines at the top right corner of the screen | Venmo reverse payment

3. Tap on the Settings option.

Tap on Settings |

4. Tap on Payment Methods to also be able to refund on Venmo.

Tap on Payment Methods | How to Refund on Venmo

5. Tap on Add bank or card…

Tap on Add bank or card

6. Tap on the Bank option to set up the Venmo account.

Tap on Bank | Venmo reverse payment

7. Tap on Instant (Recommended).

Note: You can also tap on Manual. This option will take up to 3 days to verify and eventually create the account.

Tap on Instant Recommended |

8. Now, follow the on-screen instructions to finish creating the account for use.

Now, you can use this account to send and receive money from other Venmo account users.

Also Read: How Does Bumble Work?

What is Venmo Reverse Payment for Businesses?

As we mentioned before, Venmo is very famous among people. So, it is logical that many businesses accept payment on Venmo too. However, if you’re a customer who wants a refund or a business who wants to know how to refund the amount, there is a simple method.

Well, the obvious method that comes to your mind at first is to send a new payment to the customer. However, there is an official refund option that you can use. You just need to tap the Take back option in your Venmo app.

But first, you need to keep this in mind. When using Venmo refund there are few eligibility requirements. According to their official website,

  • You first need to complete your ID verification by Venmo.
  • If you want to make a full payment refund, you need to have enough balance in your Venmo account. You cannot make the payment otherwise.
  • If you want to make a partial refund, you need to have that particular amount in your Venmo account.

Take back option in your Venmo app | Venmo reverse payment

How Venmo Refund Works?

Let’s see two types of refunds on Venmo:

  • Full Refund: If you have enough balance, you can make a full payment, which also includes fees and tips.
  • Partial Refund: If you don’t have enough amount in your Venmo account, you can get a partial refund. After clicking on the refund button, tap the grey X next to the refund amount to make payment for the desired amount.

There are a few steps you can follow to use Venmo refund:

  • When the business is refunding money to their customer, at first, they need to initiate the refund on their part. The process is described in this article.
  • After the business issues the refund and if they have sufficient balance, the Venmo team starts the process on their part.
  • After the process is completed, the customer and the merchant get notified by the Venmo team via email.

This might have solved your query about how to refund on Venmo.

Note: Some things to keep in mind,

  • You need to have enough money to issue a refund.
  • You can only give a refund from your Venmo account.
  • You need to keep this in mind when you refund an amount, you have to pay the seller transaction fee.
  • After a successful refund is made, you and your customer will get emails notifying you of its success.

How Long does Venmo Refund Take?

Venmo takes 1-5 business days to process your refund. As your question is how long does Venmo refund take, then the answer is very simple. As soon as you initiate the refund, Venmo will begin the refund process. Although, as we just mentioned, it can take 1-5 business days on their part.

  • A customer can ask you for a refund for various reasons, like they don’t like the product, send you payment mistakenly and want it back, or don’t need the product anymore. Whatever the reason, if you decide to refund your customer the amount they sent you, then you can use the method we just mentioned.
  • In most cases, the payment was issued in the same payment method that the customer had used to make the transaction. But sometimes, it can also get credited to the customer’s Venmo account.
  • Also, it depends on the merchant how much amount they want to return. So sometimes the customer may get more than they had paid.

Also Read: How to Get Refund on Amazon

What to Do If Someone Accidentally Paid Me on Venmo?

When you receive payment from a stranger, the first thing that you shouldn’t do is celebrate. As it is not ethical. So, if you are a respectable citizen and want to give that amount back to that stranger, the best thing to do is to reach out to support@venmo.com or submit a request for assistance from Venmo. But one thing that Venmo offers, which is quite a relief, is that it doesn’t give access to the person to your payment method like a debit card or credit card number, bank account info, etc.

However, don’t get panicked just because you received a payment from a stranger. It is pretty uncommon that your account is hacked. Maybe the person sent you the money by mistake. So, what you can do is, after giving the money back you can block that user so that this not happens in the future.

Venmo Submit Request page


We hope that you learned about how to refund on Venmo and what is Venmo reverse payment. Feel free to reach out to us with your queries and suggestions via the comments section below. Also, let us know what topic you want to learn about in our next article.