- in विन्डोज 10 by व्यवस्थापक
How To Fix Windows Hello Fingerprint Not Working In Windows 10
Windows Hello is a more secure way of logging into your Windows 10 device without struggling to remember your password. The futuristic login technology uses बायोमेट्रिक प्रमाणीकरण that’s faster, more secure and easier to access your computer using fingerprint or facial recognition, with enterprise-grade security to boot.
These biometric markers allow you to sign into online devices, apps or networks, plus you can pair a Bluetooth device like your smartphone to your computer and use the Dynamic Lock feature in Windows Hello to lock your computer automatically.
As great as this service sounds, you may sometimes find that the Windows Hello fingerprint is not working because of hardware issues, system corruption, software conflicts, incorrect settings, or faulty, obsolete and incompatible drivers.
If your computer’s fingerprint sign-in with Windows Hello isn’t working, maybe after an update or other changes on your computer, try some of the workarounds in this guide to help you restore the function.
Fixes For Windows Hello Fingerprint Not Working In Windows 10
- Install updates manually.
- Run Hardware & Devices troubleshooter.
- Reset fingerprint & facial recognition options.
- Enable Biometrics in Group Policy Editor.
- Modify Windows Hello Group Policy settings.
- Update System Drivers.
- Perform a Windows Reset.
- द्रुत सुरुवात बन्द गर्नुहोस्।
- Check for & uninstall updates that caused the problem.
- Reset fingerprint login.
- Reinstall fingerprint software.
- Repair System Files.
- Restart Credentials Manager Service.
How To Fix Windows Hello Not Working In Windows 10
Many reported cases of fingerprint malfunction in Windows Hello are experienced after installing Windows updates, like the 1809 version that caused many issues like system crashes, data loss, failure to boot up, and application crashing among other problems.
Before you use any of the fixes below, check for the following:
- Your device is running Windows 10 and not another version of the operating system; otherwise you can’t use Windows Hello. Consider upgrading to Windows 10 in this case.
- Check that your device has a fingerprint sensor or reader. Some machines may have but they’re probably too old and there’s no available Windows 10 driver for it so the service won’t work.
- Check that your device is compatible with Windows Hello service.
- Check that your internet connection is strong and your device is connected, otherwise Windows Hello won’t work.
- Check for any dust or dirt on the fingerprint scanner as this would affect the reading. If it has any scratches on the sensor, get the machine repaired.
- Use the same finger and position you used when registering your fingerprint with Windows Hello to sign in.
Install Updates Manually
With the Windows Hello fingerprint sign-in not working, you’ll need to revert to using your password or PIN to login and check for Windows Updates manually.
- Once signed in, go to सेटिंग्स> अपडेट र सुरक्षा> विन्डोज अपडेट
- Install all pending and detected updates, and restart your computer. Try signing in with fingerprint authentication again.
Run Hardware & Devices Troubleshooter
This will scan and detect any possible hardware and devices issue in the system.
- क्लिक गर्नुहोस् सुरु> सेटिंग्स> अपडेट र सुरक्षा> समस्या निवारण.
Reset Fingerprint & Facial Recognition Options
- क्लिक गर्नुहोस् सुरु गर्नुहोस्> सेटिङहरू> खाताहरू.
- थिच्नुस साइन इन विकल्पहरू.
- फेला अनुहार पहिचान or फिंगरप्रिन्ट options, and click on the फिंगरप्रिन्ट विकल्प।
- चयन गर्नुहोस् हटाउन, and do the same for अनुहार पहिचान.
- अर्को, क्लिक गर्नुहोस् सुरु गर्नुहोस् and follow the instructions to reset the Facial Recognition and Fingerprint sign-in options, and then restart your computer.
Enable Biometrics In Group Policy Editor
- प्रकार gpedit खोजी बाकसमा क्लिक गर्नुहोस् र क्लिक गर्नुहोस् समूह नीति सम्पादन गर्नुहोस्.
- क्लिक गर्नुहोस् कम्प्युटर कन्फिगरेसन> प्रशासनिक टेम्प्लेटहरू.
- डबल-क्लिक गर्नुहोस् विण्डोज अवयव.
- डबल-क्लिक गर्नुहोस् Biometrics in the right pane and check whether all its settings are configured.
- If they show कन्फिगर गरिएको छैन, this is probably why the Windows Hello fingerprint sign-in isn’t working.
- Right-click each Biometric setting, select सक्षम गरियो र त्यसपछि क्लिक गर्नुहोस् लागू गर्नुहोस्> ठीक छ.
- डबल-क्लिक गर्नुहोस् Allow user to login using biometrics र चयन गर्नुहोस् सक्षम गरियो.
- क्लिक गर्नुहोस् लागू गर्नुहोस्> ठीक छ.
Modify Windows Hello Group Policy Settings
A Windows Update may have made some changes to some important Group Policy settings, so you may want to check Windows Hello settings in the Group Policy Editor. The first four steps are the same as the example above.
- दायाँ क्लिक गर्नुहोस् सुरू गर्नुहोस्> चलाउनुहोस्। टाइप गर्नुहोस् gpedit र थिच्नुहोस् प्रविष्ट गर्नुहोस्.
- क्लिक गर्नुहोस् कम्प्युटर कन्फिगरेसन> प्रशासनिक टेम्प्लेटहरू.
- अर्को, डबल क्लिक गर्नुहोस् विण्डोज अवयव.
- डबल-क्लिक गर्नुहोस् Biometrics.
- डबल-क्लिक गर्नुहोस् अनुहार सुविधाहरू.
- दायाँ क्लिक गर्नुहोस् परिष्कृत एन्टि-स्पूफिङ कन्फिगर गर्नुहोस् र चयन गर्नुहोस् सम्पादन गर्नुहोस्.
- असक्षम परिष्कृत एन्टि-स्पूफिङ कन्फिगर गर्नुहोस् and restart your computer to see if it resolves the Windows Hello fingerprint sign-in problem.
Update System Drivers
Some drivers, in this case the fingerprint reader driver, may have been corrupted at some point, either during an update or other process, causing the fingerprint sign-in to malfunction.
- To resolve that, you can update the drivers by right-clicking सुरु गर्नुहोस्> उपकरण प्रबन्धक.
- Find the relevant drivers under बायोमेट्रिक उपकरणहरू, right-click your device and select Remove driver software.
- Do this for all drivers related to Windows Hello and restart your device.
- दायाँ क्लिक गर्नुहोस् र चयन गर्नुहोस् हार्डवेयर परिवर्तनहरूको लागि स्क्यान गर्नुहोस् and the system will detect and install the drivers again.
- You can also roll back the corrupted or outdated driver to its previous version by double clicking बायोमेट्रिक उपकरणहरू र चयन गर्नुहोस् रोल ब्याक चालक in the properties section.
- क्लिक गर्नुहोस् OK एकचोटि यो सकियो
Perform a Windows Reset
When you reset your Windows device, it repairs damages to all the system files so that Windows Hello can work normally again. It also resets your device settings to the default Windows settings.
- To refresh the device, go to Settings > Update & Security > Recovery > Reset this PC र क्लिक गर्नुहोस् सुरु गर्नुहोस्.
नोट: This action will permanently erase your computer data so ensure you backup or copy your data to external or cloud storage before doing anything.
Turn Off Fast Startup
- क्लिक गर्नुहोस् Start > Settings > System > Power & Sleep
- क्लिक गर्नुहोस् अतिरिक्त पावर सेटिङहरू.
- अर्को, क्लिक गर्नुहोस् Choose what Power button does.
- क्लिक गर्नुहोस् Change Settings that are unavailable र अनचेक गर्नुहोस् छिटो स्टार्टअप box if it’s selected, and click परिवर्तनहरू सुरक्षित गर्नुहोस्.
Check For & Uninstall Updates That Caused The Problem
If the fingerprint sign-in issues first started after installing Windows Updates, check for the installed updates and uninstall them.
- क्लिक गर्नुहोस् सेटिङ्हरू > अपडेट र सुरक्षा > विन्डोज अपडेटहरू.
- जानुहोस् अपडेट ईतिहास हेर्नुहोस्.
- क्लिक गर्नुहोस् अपडेटहरू अनस्टल गर्नुहोस् लिङ्क।
- A new screen will open showing the स्थापित अद्यावधिकहरू. Right-click each and select स्थापना रद्द गर्नुहोस्.
- Restart your computer and check if Windows Hello fingerprint sign-in works again.
Reset Fingerprint Login
If the issue persists, you can reset your fingerprint login and see if that helps.
- खोजी बाकसमा टाइप गर्नुहोस् साईन-ईन र खोल्न इन्टर थिच्नुहोस् खाता मेनु।
- जानुहोस् साइन इन विकल्पहरू र क्लिक गर्नुहोस् सेटअप गर्नुहोस् तल विन्डोज हेलो फिंगरप्रिन्ट खण्ड।
- क्लिक गर्नुहोस् सुरु गर्नुहोस् and follow the instructions to set up your fingerprint sign-in again.
Reinstall Fingerprint Software
- क्लिक गर्नुहोस् सुरु गर्नुहोस् > सेटिङहरू > एपहरू, मा अनुप्रयोग र सुविधाहरू.
- Find your fingerprint reader and click on it. Click स्थापना रद्द गर्नुहोस् र कार्य यकिन गर्नुहोस्।
- दायाँ क्लिक गर्नुहोस् सुरु गर्नुहोस्> उपकरण प्रबन्धक र विस्तार गर्नुहोस् बायोमेट्रिक उपकरणहरू वर्ग।
- Find your fingerprint reader, right-click, then select यन्त्रको स्थापना रद्द गर्नुहोस्, र कार्य यकिन गर्नुहोस्।
- Restart your computer to apply the changes and check if fingerprint works again.
- You can prevent your computer from disabling the fingerprint reader by going to Device Manager > Universal Serial Bus Controllers category and find the USB रूट हब.
- डबल-क्लिक गर्नुहोस् USB रूट हब यसको खोल्न गुण.
- अनचेक गर्नुहोस् कम्प्युटरलाई यो यन्त्रलाई शक्ति बचत गर्न बन्द गर्न अनुमति दिनुहोस् option box under the पावर व्यवस्थापन tab. Repeat for all USB Root Hub entries.
प्रणाली फाइलहरू मर्मत गर्नुहोस्
File corruption is one of the causes of the fingerprint reader malfunctioning when you’re trying to sign in using the Windows Hello service. you can use the built-in System File Checker to rectify things.
- प्रकार सीएमडी खोजी बाकसमा र चयन गर्नुहोस् Command Prompt>Run as administrator.
- In the Command Prompt dialog box, type sfc / scannow and press enter to run the command.
The system files will be scanned, after which you can restart your computer and see if the fingerprint issue is resolved.
Restart Credentials Manager Service
- दायाँ क्लिक गर्नुहोस् सुरू गर्नुहोस्> चलाउनुहोस् र टाइप गर्नुहोस् Services.msc। Press Enter to open the Services window and search for the प्रमाण प्रबन्धक सेवा.
- डबल-क्लिक गर्नुहोस् प्रमाण प्रबन्धक Service to open the गुण window and go to सेवा स्थिति.
- क्लिक गर्नुहोस् रोक्नुहोस्, र त्यसपछि क्लिक गर्नुहोस् सुरु button again to restart the service.
- क्लिक गर्नुहोस् लागू गर्नुहोस्> ठीक छ and check if the fingerprint works again.
If nothing else works, you can switch to a different fingerprint reader.
