Hagaaji Wicitaanka Fiidiyowga ee Kooxaha Microsoft ma shaqeynayo
If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Kooxaha Microsoft is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.
How to Fix Microsoft Teams Video Call Not Working
Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.
- Corrupt/incompatible camera drivers.
- Additional camera devices are configured to your Windows 10 PC.
- Camera permission is not granted on your computer.
- A third-party antivirus program or Firewall is interfering with the Teams software.
- Some other applications in your device are using your inbuilt camera.
- VPN/Proxy interference.
- Nidaamka Hawleed ee duugoobay.
Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.
We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.
Dhibaatooyinka aasaasiga ah
Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.
1. Replug Webcam
- If you are using an external web camera, the first thing you have to do is to saaro the web camera from the USB port, dib u bilow your computer, and dib u xir it again after some time.
- If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.
2. Remove Other Hardware Devices
- Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
- If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
- Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.
3. Xidh codsiyada asalka ah
Habka 1: Orod Hardware iyo Aaladaha Cilad-baadhiyaha
Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.
1. Saxiix Furayaasha Windows + R si wadajir ah loo bilaabo Run sanduuqa wada-hadalka.
2. Nooca msdt.exe -id QalabDaagnostic iyo garaacaan Ku qor.
3. Dabadeed, dhagsii Next.
4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Codso xalkaan and follow the on-screen instructions. Then, qeybtii labaad qalabkaaga.
4B. If there is no issue with the drivers, click Xir dhibbanaha shaashadda soo socota.
Method 2: Choose the Right Camera in Teams
Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.
1. Ku dhufo Furaha Windows. Nooca Kooxaha Microsoft oo la furo.
2. Guji bogga icon saddex-dhibcood ku xigta adiga Picture profile Kooxaha.
3. U wareeg Qalabka tab in the left pane and scroll down the right screen.
4. Hadda, gudaha camera menu, expand the drop-down menu.
5. Kadib, dooro camera you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.
Sidoo kale Akhri: Sida loo Beddelo Kooxda Microsoft Avatar Profile
Habka 3: Nadiifi Cache Kooxaha Microsoft
Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.
1. Ka bax kooxaha oo bilaabay Task Manager adigoo riixaya Ctrl + Shift + Esc furayaasha isku mar.
2. In Habsocodsiinta tab, xulo Kooxaha Microsoft programs that are running in the background and select Dhamaystirka Hawlaha.
3. Dabadeed, ku dhufo Furaha Windows iyo nooca % appdata% MicrosoftTeams gudaha barashada.
4. Guji Open sida muuqata.
5. Haddaba, xulo all the files and folders within the folder and select the delete doorasho.
6. reboot aad Windows 10 PC.
Method 4: Disable Other Additional Devices
If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.
1. Nooca Maareeyaha Qalabka ee Windows 10 menu raadinta oo fur.
2. Hadda, laba-guji kamaradaha si loo ballaariyo.
3. Dabadeed, midig-guji kan camera device (HP TrueVision HD, for example) and select the Qalabka wax ka jooji ikhtiyaarka sida muuqata.
Fiiro gaar ah: Ensure you select a camera that you are not currently using in Teams.
4. Xaqiiji degdegga adiga oo gujinaya Haa.
5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.
Fiiro gaar ah: Make sure you re-enable the default camera adapter again after fixing the issue.
Sidoo kale Akhri: Sida loo sahlo ama loo joojiyo Kooxaha Microsoft Riix si ay u hadlaan
Method 5: Allow Camera Permissions for Browsers
If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.
1. Taabo riix Windows furaha. Nooca Google Chrome oo la furo.
2. Guji bogga icon saddex-dhibcood oo dooro Settings doorasho.
3. Haddaba, xulo Ammaanka iyo Privacy in the left pane and choose Goobaha Mashruuca from the main page.
4. Scroll down the main screen and select the camera doorashada hoosta Ogolaanshaha menu sida muuqata.
5. Halkan, dooro Goobuhu waxay ku weydiin karaan inay isticmaalaan kamaradaada option and make sure kooxaha is not added in Not allowed to use your camera liiska.
6. Relaunch your browser and check if you have fixed the Teams video not working issue.
Habka 6: Cusbooneysii Windows
If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.
1. Taabo riix Furayaasha Windows + I si wadajir ah loo furo Settings kumbuyuutarkaaga.
2. Haddaba, xulo Cusboonaysiinta & Amniga.
3. Xulo Hubi Bixinta laga bilaabo guddiga saxda ah.
4A. Haddii nidaamkaagu uu duugoobay, dhagsii Hadda rakibi si loo soo dejiyo oo loo rakibo noocii ugu dambeeyay.
4B. Haddii nidaamkaagu hore u cusbaa, markaas wuu tusi doonaa Waad la socotaa farriin.
Sidoo kale Akhri: Xagee lagu kaydiyaa duubista Kooxaha Microsoft?
Habka 7: Dami Firewall (lama talin)
If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.
Option I: Whitelist Teams in Firewall
1. Ku dhufo Furaha Windows iyo nooca Daafaca Windows Firewall. Open the best results.
2. Daaqada pop-up ka, dhagsii U oggolow barnaamij ama muuqaal iyada oo loo marayo Firewall Windows Defender Firewall.
3. Dabadeed, dhagsii Beddel goobaha. Finally, check for Kooxaha Microsoft to allow through the Firewall.
Fiiro gaar ah: Waxaad isticmaali kartaa Oggolow abka kale… to browse your program if your desired application or program does not exist in the list.
4. Ugu dambeyntii, guji OK si loo badbaadiyo isbeddelada.
Option II: Disable Firewall Temporarily
Fiiro gaar ah: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.
1. Taabo riix Windows furaha. Nooca Control Panel oo fur.
2. Samee Fiiri by as Noocyada dooro Nidaamka iyo Amniga.
3. Hadda, guji Windows Defender Firewall, sida halkan ka muuqata.
4. Xulo Shidan Difaaca Windows Defender Firefall on ama off ikhtiyaari ka soo bidix menu.
5. Now, check the boxes next to the Dami Firewall-ka Windows Defender Firewall (laguma talinayo) option wherever available on this screen.
6. Guji OK iyo reboot PC-gaaga.
Habka 8: Dami VPN
Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.
1. Ku dhufo Furaha Windows iyo nooca Dejinta VPN gudaha barashada.
2. In Settings daaqada, ka saar kan firfircoon VPN adeegga.
3. Dami Doorashooyinka VPN under Advanced Options.
Sidoo kale Akhri: Hagaaji Kooxaha Microsoft ayaa dib u bilaabaya
Habka 9: Dib u rakib darawaliinta kamaradaha
The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.
1. La bilaabo Maareeyaha Qalabka using the steps mentioned above and expand the kamaradaha adigoo laba jeer gujinaya.
2. Hadda, ku dhufo midigta wadaha dooro Uninstall qalabka.
3. Guji uninstall degdeg ah.
4. Now, visit the manufacturer’s website (e.g. Lenovo).
5. Raadi iyo Download darawalada u dhigma nooca Windows ee PC-gaaga.
6. Marka la soo dejiyo, laba jeer guji faylka la soo dejiyay oo raac tilmaamaha shaashadda si aad u rakibto.
Method 10: Use Browser Version of Teams
If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.
- If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Habka 5.
- If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.
Sidoo kale Akhri: How To Set Microsoft Teams Status As Always Available
Method 11: Contact Microsoft Teams Technical Support
Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.
1. Tag meesha Bogga Taageerada Microsoft.
2A. You can use the Hel app Help in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Fur Caawinaad Hel Badhanka.
2B. Also, you could use the nooca biraawsarka to submit your problem. To do so, click on the Hel taageero link.
3. Hadda, ku qor your problem ee Tell us your problem so we can get you the right help and support duurka iyo garaaca Ku qor.
4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.
lagu talinayo:
Waxaan rajeyneynaa in hagahan uu waxtar lahaa oo aad hagaajin karto Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.