Making phone calls and sending texts are the basic functions of a mobile phone. Anything that prevents you from doing so, like inaccessible Contacts, is a major inconvenience. All your important numbers belonging to friends, family, colleagues, business partners, etc. are saved in your contacts. If you are unable to open Contacts on your Android device, then it is a matter of major concern.
Our contacts are extremely valuable and important to us. Unlike olden times, there isn’t even a physical copy of the numbers in a phone book somewhere that you can fall back to. Therefore, you need to know how to solve this problem and we are going to help you. In this article, we will discuss the various steps that you can take to solve the problem of unable to open the contacts app on Android Phone.
Fix Unable to open Contacts on Android Phone
1.重啟你的手機
這是您可以做的最簡單的事情。這聽起來可能很籠統和模糊,但它確實有效。就像大多數電子設備一樣,您的手機在關閉和再次打開時也可以解決很多問題。重新啟動手機將使 Android 系統修復可能導致該問題的任何錯誤。只需按住電源按鈕,直到出現電源選單,然後按一下「重新啟動/重新啟動」選項。手機重新啟動後,檢查問題是否仍然存在。
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2. Clear Cache and Data for the Contacts App
Every app saves some data in the form of cache files. If you are unable to open your contacts, then it might be due to these residual cache files getting corrupted. In order to fix this problem, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for the Contacts app.
1。 轉到 設定 手機上的
2。 點擊 應用程式 選項。
3. 現在,選擇 聯繫人程序 從應用程序列表中。
4. 現在,單擊 儲存應用 選項。
5. 您現在將看到以下選項: 清除資料並清除快取。點擊相應的按鈕,上述文件將被刪除。
6. Now, exit settings and try opening Contacts again and see if the problem still persists.
3. Uninstall the Google+ App
A lot of Android users use Google+的 app to manage their contacts and sync them with their Google account. However, some users have reported Google+ causing interference with the default contacts app. You can try to uninstall the Google+ app and see if it solves the problem. You can uninstall the app directly from the app drawer by long pressing on the icon and then clicking on the uninstall button. However, if you use the app too often and would not like to delete it, you can also force stop the app from the settings and clear cache and data. Make sure to reboot your phone after uninstalling Google+.
4. Clear All Voicemails
When you have a lot of stored voicemail on your device, it could cause your contacts app to malfunction. Even after you delete your voicemails, it is possible that some of them are left behind in the folder. Therefore, the best way to remove them is by clearing the folder. A lot of users have reported that the issue of contacts not opening was solved upon the removal of voicemails. It would not be a bad idea to delete your old voicemail messages if the above methods did not work.
5.更新Android作業系統
Sometimes when an operating system update is pending, the previous version might get a little buggy. The pending update could be a reason behind your Contacts not opening. It is always a good practice to keep your software up to date. This is because with every new update the company releases various patches and bug fixes that exist to prevent problems like this from happening. Therefore, we would strongly recommend you to update your operating system to the latest version.
1。 轉到 設定 手機上的
2。 點擊 系統 選項。
3. 現在,單擊 軟件更新.
4. 你會發現一個選項 檢查軟件更新。 點擊它。
5. 現在,如果您發現有可用的軟體更新,請點擊更新選項。
6. Wait for some time while the update gets downloaded and installed. You might have to restart your phone after this.
Once the phone restarts try opening Contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
6.重置應用程序首選項
Based on reports and feedbacks from various Android users, resetting your app preferences might solve the problem. When you reset app preferences you revert back to the default settings for all your app. All the settings like permission for notification, media auto-download, background data consumption, deactivation, etc. gets reverted back to default. Since this method has already worked for some people, there isn’t any harm in trying it yourself.
1。 打開 設置菜單 在你的手機上
2.現在,點擊 應用程式 選項。
3.現在,點擊 選單按鈕(三個垂直點) 在螢幕的右上角。
4。 選擇 重置應用偏好設置 下拉菜單中的選項。
5. Now, a message will pop up on the screen to inform you about the changes that this action will lead to. Simply click on the Reset button and the app defaults will get cleared.
7. Checks the App’s Permission
It sounds a bit strange but it is possible that the Contacts app does not have the permission to access your contacts. Like all other apps, Contacts app needs permission for certain things, and accessing contacts is one of them. However, it is possible that due to some update or by mistake, this permission has been revoked. Follow the steps given below to check and restore the permission to the app.
1。 打開 設定 在你的手機上
2。 選擇 應用程式 選項。
3. 現在,選擇 聯繫人程序 從應用程序列表中。
4。 點擊 權限 選項。
5. Make sure that the toggle is switched on for the Contact option.
8. Start Device in Safe Mode
If the problem still persists, then we need to try a bit more complicated approach to solve the problem. The problem could be due to a third-party app that you have recently installed on your phone. The only way to confirm this theory is by running the device in 安全模式. In safe mode, only the in-built default system apps are allowed to run. This means that your Contacts app will be functional in the Safe mode. If it works properly in the safe mode, then it would indicate that the problem lies with some third-party app. In order to restart the device in Safe mode, follow these simple steps.
1. 按住電源按鈕 until you see the power menu on your screen.
2. Now, continue pressing the power button until you see a pop-up asking you to reboot in 安全模式。
3. Click on okay and the device will reboot and restart in safe mode.
4. Now, try opening your contacts again. If it works properly now, it would indicate that the problem is caused by some third-party app.
9. Get rid of the Faulty App
If you find out that the reason behind contacts not opening on Android is a faulty third-party app, then you need to remove it. The easiest way to do this is by deleting the recently added apps, one by one. Every time you uninstall an app, restart your device and see if the problem still exists.
1。 轉到 設定 手機上的
2.現在點擊 應用程式 選項。
3。 尋找 recently installed apps and delete 其中之一。
4. Now reboot the device and try opening your contacts. If the problem still exists repeat steps 1-3 and delete a different app this time.
5. Continue this process as long as the recently added apps are not removed and the issue isn’t resolved.
10. Alter the Date/Time Format
A lot of Android users have reported that changing the date and time format of your phone has fixed the problem of contacts not opening on Android. Follow the steps given below to learn how to change the date/time format.
1。 去 設定 手機上的
2。 點擊 系統 標籤。
3. 現在,選擇 日期和時間 選項。
4. Here, enable the 24 小時時間格式.
5. After that, try using contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
11. Perform Factory Reset on your Phone
如果上述所有方法都失敗,這是您可以嘗試的最後手段。如果以上方法都無效,您可以嘗試將手機恢復出廠設置,看看能否解決問題。選擇恢復出廠設定會刪除手機中的所有應用程式及其資料以及照片、影片和音樂等其他資料。因此,建議您在恢復原廠設定之前建立備份。當您嘗試將手機恢復原廠設定時,大多數手機都會提示您備份資料。您可以使用內建工具進行備份,也可以手動進行備份,選擇權在於您。
1。 轉到 設定 手機上的
2。 點擊 系統 標籤。
3. Now, if you haven’t already backed up your data, click on the Backup your data option to save your data on Google Drive.
4. 之後,點擊 重置選項卡.
5. 現在,單擊 重置電話選項.
6. This will take some time. Once the phone restarts again, try opening the Contacts app again. If the problem still persists then you need to seek professional help and take it to a service centre.
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我希望上述教程對您有所幫助,並且您能夠 Fix Unable to open Contacts on Android Phone issue. But if you still have any questions then feel free to ask them in the comment section.