WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- 網路連線不穩定。
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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注意: 由於智慧型手機沒有相同的設定選項,並且各個製造商的設定選項有所不同,因此,在更改任何設定之前請確保設定正確。上述步驟是在 紅米手機 電話。
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the Whatsapp 應用程序。
2.然後,轉到 主屏幕 and open the recently opened applications.
3. 現在,點擊 X 圖標 corresponding to WhatsApp.
4. 重新開放 Whatsapp and check if you face the issue again.
方法一:重啟安卓
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1。 按 電源按鈕 您的設備上。
2。 點擊 重新啟動 選項或 關閉電源 選項。
注意: 如果點擊 關閉電源 option, you have to hold your 強大能力 button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1。 點擊 設定 icon on the Home Screen.
2. 現在,點擊 SIM卡和移動網絡 如圖所示。
3. 然後,打開 移動數據 選項。
4. If you want to use a roaming network when you are out of your geographic location, tap 高級設置 如圖所示。
注意: The international data roaming service may cost you extra.
5. 現在,點擊 國際漫遊 並選擇 總是 如圖所示。
6.現在,點擊 數據漫遊.
7.接下來,點擊 打開 如果出現提示。
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp 信息。
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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方法5:啟用後台數據
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1。 轉到 設定 應用程序。
2.然後,點擊 應用程式.
3.然後,點擊 管理應用 其次是 Whatsapp 如圖所示。
4.然後,點擊 限制數據使用.
5. Now, Select both Wi-Fi 和 行動數據(SIM 1) 和 行動數據(SIM 2) 如果適用。
6. 最後,點擊 OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1。 啟動 設定 應用程序。
2.現在,點擊 應用程式.
3.然後,點擊 管理應用 和明年 Whatsapp.
4.然後,點擊 強制停止。
5. Finally, if you are prompted, tap OK 如圖所示。
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1。 點擊 設定 應用程序。
2.接下來,點擊 應用程式 然後點擊 管理應用.
3.現在,點擊 Whatsapp 如圖所示。
4.接下來,點擊 應用權限.
5. Then, check if you have granted permission for WhatsApp under the 允許的 菜單。
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
注意: 在這裡, 短信權限 is taken as an example.
7。 然後,點擊 允許 選項。
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1。 點擊 設定 圖標來打開應用程序。
2.現在,點擊 帳戶和同步.
3. Now, toggle on the 自動同步數據 選項,然後點擊 Sync 旁邊的選項 Whatsapp 如圖所示。
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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方法 9:刪除 WhatsApp 緩存
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. 導航至主畫面並點選 設定 圖標。
2.然後,點擊 應用程式.
3.現在,點擊 管理應用 > Whatsapp.
4.接下來,點擊 儲存應用.
5。 然後,點擊 清除日期 然後, 清除緩存 如圖所示。
6.請點擊 清除所有數據 when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1。 打開 文件管理器 在Android設備上。
2. 現在,點擊 三行圖標 在屏幕的左上方。
3. 現在,點擊 深層清潔 如圖所示。
4. 現在,點擊 現在清潔 與您想要釋放一些空間的類別相對應。
5. 現在,選擇所有不需要的檔案並點擊 刪除選定的文件 如圖所示。
6. 現在,點選確認提示 OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1。 導航 Whatsapp.
2. Here, tap the 三點狀圖標 at the top corner. Next, choose 設定.
3.接下來,點擊 存儲和數據.
4.現在,點擊 管理儲存空間.
5. Select any chat that has high data usage.
6. 在這裡,檢查 全選 框。
7. Once you have chosen the files to be deleted, tap the 垃圾桶圖標.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
方法 12:運行惡意軟件掃描
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1。 打開 Play商店 在您的 Android 手機上。
2. 現在,搜尋任何 殺毒軟件 如圖所示。
3. 然後,點擊 安裝 按鈕。
4.等待安裝完成,點選 已提交 啟動應用程序。
注意: 掃描 Android 裝置的步驟可能會有所不同,具體取決於您使用的軟體。這裡, Avast Antivirus –掃描並刪除病毒,清除程序 為例。根據您的軟體執行以下步驟。
5. 依照應用程式中的螢幕說明進行操作,然後選擇 先進的保護 (需訂閱)或 基本保護 (自由)。
6。 然後,點擊 開始掃描.
7. 在下一個提示中,允許或禁止掃描設備內檔案的權限提示。
注意: 在此應用程式中,如果您拒絕此訪問,則只會掃描您的應用程式和設置,而不會掃描損壞的檔案。
8. 等待應用程式完全掃描您的設備,完成後,請按照螢幕上的指示解決發現的風險。
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Method 13: Update WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. 導航至您的 主屏幕 並點擊 Play商店.
2. 現在,搜尋 WhatsApp 在搜索字段中。
3A. If you see an update available, tap the 更新消息 如圖所示。
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
方法14:更新Android作業系統
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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方法 15:重新安裝 WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1。 去 Play商店 as you did earlier and search Whatsapp.
2. 現在,點擊 卸載 如圖所示。
3. 等待應用程式從您的 Android 裝置上完全卸載。然後,再次搜尋 Whatsapp 並點擊 安裝.
4. Once, your app has been installed on your device, tap 已提交 如圖所示。
5。 最後, 恢復您的數據 if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
注意: 在將 Android 裝置恢復原廠設定之前,您必須備份所有資料。如果您不知道如何備份 Android,請按照我們的備份 Android 手機資料指南進行操作。
若要將您的手機恢復原廠設置,請閱讀並執行我們的指南「如何硬重置任何 Android 裝置」中的步驟。
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方法 17:聯絡 WhatsApp 支持
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp 支持. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like 聯繫電話, 電子郵件, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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