If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
如何修復 Netflix 錯誤 UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Router conflicts.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
方法 1:基本故障排除
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a SPEEDTEST. If you detect your network is very slow, then contact your Internet Service Provider.
2. 改善 Wi-Fi 強度 by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi熱點.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1。 發射 Netflix公司 and in the top right corner of the screen, click on 退出登錄.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on 登入.
3. 輸入您的 證書 and check if you face error code UI3010 again.
相關閱讀: 如何更改電腦上的 Netflix 視訊質量
方法一:重啟路由器
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
注意: 如果您使用的是電纜數據機/Wi-Fi 路由器組合設備,請僅按照單一設備的步驟進行操作。
1。 找出 電源按鈕 在路由器的背面。
2. 按一次按鈕 把它關掉。
3.現在, 斷開 路由器電源線 等待電容器的電量完全耗盡。
4。 然後, 重新連接 電源線 一分鐘後將其打開。
5. 等待網路連線重新建立並 嘗試重新登入.
方法二:禁用VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1.點擊 Windows鍵 和類型 VPN設定 在搜索欄中。 點擊 已提交.
2. 斷開活動連接 VPN 服務並關閉 VPN選項.
相關閱讀: 如何使用 Netflix Party 與朋友一起觀賞電影
方法三:禁用代理
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1.退出 Netflix公司 並確保從任務管理器中關閉與 Netflix 相關的所有後台進程。
2.點擊 Windows鍵,輸入 代理,然後按一下 已提交.
3. 在此,關閉以下設定。
- 自動檢測設置
- 使用設置腳本
- 使用代理服務器
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1。 導航 Netflix 清除 cookie 網頁瀏覽器中的頁面。
2. All the cookies will be cleared from the site and now you have to 登入 again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
相關閱讀: 如何從 Google Chrome 匯出已儲存的密碼
方法二:清除瀏覽器緩存
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1.點擊 Windows鍵,輸入 Chrome瀏覽器,然後點擊 已提交.
2.然後,單擊 三點狀圖標 > 更多工具> 清除瀏覽數據… 如下圖所示。
3. 檢查以下選項。
- Cookie和其他網站數據
- 緩存的圖像和文件
4. 現在,選擇 整天 的選項 時間範圍.
5.最後,點擊 清除日期.
Option II: On Microsoft Edge
1。 啟動 Microsoft微軟 信號邊緣 瀏覽器並點擊 三點圖示。
注意: 您可以透過鍵入直接導覽頁面以刪除 Edge 中的瀏覽記錄 邊緣://設置/clearBrowserData 在搜索欄中。
2。 導航到 隱私權,搜索和服務 選項。
3. 向下滾動右側螢幕並點擊 選擇要清除的內容。
4. 在下一個視窗中,根據您的喜好選擇框,例如 瀏覽記錄、Cookie 和其他網站資料、快取的圖像和檔案、 等,然後按一下 現在清除.
5. 最後,您的所有瀏覽資料現在都將被清除。
Option III: On Mozilla Firefox
1。 打開 Mozilla Firefox瀏覽器 瀏覽器。
2。 點擊 選項 屏幕右上角的圖標。
3。 選擇 設定 下拉菜單中的選項。
4。 導航到 隱私與安全 部分,然後單擊 清除數據 ,在 Cookie和網站數據 菜單。
5 . Uncheck the Cookie和網站數據 框並檢查 緩存的網頁內容 框。
6.最後,點擊 重設 按鈕清除 Firefox 快取的 cookie。
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
選項一:停用 Chrome 擴充功能
1。 發射 Chrome瀏覽器 和類型 鉻://擴展 in 網址。 擊中 回車鍵 獲取所有已安裝擴展的列表。
2.開關 關閉 切換 為了 延期 (例如 Chrome語法)將其禁用。
3. 刷新瀏覽器 並查看錯誤是否再次顯示。
4. 重複上述操作 步驟 逐一停用擴充功能以檢查錯誤是否已修復。
選項 II:停用邊緣擴展
1。 發射 邊緣瀏覽器 並點擊 三點狀圖標.
注意: 若要跳過到達擴充頁面的長步驟,請輸入 邊緣://擴展/ 在搜索欄中點擊 Enter.
2。 點擊 擴展.
3. 選擇任何擴展名並單擊 管理擴展.
4. 切換關閉 擴充功能並檢查您是否再次遇到該錯誤。
5. 同樣, 關閉 all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. 選擇相應的分機並點選 三點狀圖標。 選擇 從 Microsoft Edge 中刪除 選項。
7. 點選確認提示 清除.
相關閱讀: 修復 Microsoft Edge 中的錯誤狀態斷點
選項 III:停用 Firefox 擴充
1。 發射 火狐瀏覽器 並點擊 選項 圖標。
2。 選擇 附加組件和主題 選項。
3。 點擊 擴展 和 關掉 擴展名。
4. 將所有擴充一一停用,反覆檢查到底是哪個擴充導致問題。
5. 最後,如果您已確定是哪個擴充功能引起了問題,請按一下 三點狀圖標 與其對應並選擇 清除 選項。
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled 不跟踪 settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1。 打開 Chrome瀏覽器 並點擊 三點狀圖標.
2。 點擊 設定.
3。 點擊 安全和隱私.
4。 選擇 Cookie和其他網站數據.
5。 在裡面 常規設置 window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1。 導航 設定 in Edge by clicking on the 三點狀圖標.
2。 導航到 隱私權,搜索和服務.
3. Scroll down the right screen and in the 隱私 menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1。 發射 火狐瀏覽器 並點擊 選項 如圖所示。
2. In the drop-down menu, select the 設定 選項。
3。 點擊 隱私與安全 tab, and scroll down to click on the 總是 單選按鈕。
相關閱讀: Fix Firefox is Not Responding
方法10:重新安裝瀏覽器
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
注意: 這裡 谷歌瀏覽器 為例。
1.點擊 Windows鍵,輸入 應用程式和功能,然後點擊 已提交.
2。 搜索 Chrome瀏覽器 in 搜索此列表 領域。
3. 然後,選擇 Chrome瀏覽器 並點擊 卸載 按鈕反白顯示。
4. 再次點擊 卸載 確認。
5. 現在,按 Windows鍵,輸入 %localappdata%,然後點擊 已提交 去 應用數據本地 文件夾中。
6。 打開 谷歌 雙擊資料夾。
7.右鍵單擊 Chrome瀏覽器 文件夾並選擇 刪除 選項如下圖所示。
8. 再次點擊 Windows鍵,輸入 %APPDATA%,然後點擊 已提交 去 應用數據漫遊 文件夾中。
9. 再次轉到 谷歌 文件夾和 刪除 Chrome瀏覽器 資料夾如圖所示 步驟 6 – 7.
10。 最後, 重新開始 您的PC。
11.接下來,下載 最新版本 of 谷歌瀏覽器 如圖所示。
12。 跑過 安裝文件 並按照螢幕上的指示進行操作 安裝Chrome.
相關閱讀: 如何以高畫質或超高畫質串流播放 Netflix
方法11:重置網絡
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
注意: 若要執行網路重置,請確保您的電腦運行 Windows 10 版本 1607 或更高版本。若要檢查您的版本,請按照此路徑操作。 設置>系統>關於. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1。 按下並按住不動 Windows + I鍵 一起開 Windows設置.
2。 點擊 網絡與互聯網.
3。 點擊 Status 標籤並點擊 網絡重置.
4. 點選確認提示 立即重置.
不過,如果您再次遇到該錯誤,請對 Windows 10 電腦執行系統還原,如果您發現任何異常連線問題,請立即聯絡您的網際網路服務供應商 (ISP)。
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我們希望本指南對您有所幫助並且您可以修復 Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.