May 7, 2024

7 Ways to Fix PlayStation Error Code NP-34957-8

7 Ways to Fix PlayStation Error Code NP-34957-8


Fix PlayStation Error Code NP-34957-8

Playing games on consoles is fun. Many of my friends love to play games on PlayStation. But when PlayStation network undergoing maintenance, then you may face some errors, and one of PlayStation error code NP-34957-8 may trouble you. If you want to learn how to fix such error, then you are at the right place. Because we have provided you with simple methods to help you fix the issue on your own. Also, we have shown to fix np-34957-8 PS4 error. So, what are you waiting for? Let us get started.

7 Ways to Fix PlayStation Error Code NP-34957-8

How to Fix PlayStation Error Code NP-34957-8 and NP-31866-4

Before we begin with troubleshooting, let us briefly discuss when such error occurs. You can face PlayStation error code NP-34957-8 if the PlayStation server is undergoing regular system maintenance. You can face NP-31866-4 when you upload the game data to PS Cloud and when you download it on the PS4 console. So, let us begin with troubleshooting.

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Before you move to any advanced method, you can try something basic to fix PlayStation error code NP-34957-8. All you have to do is turn off your console and unplug it. Next, wait for a few minutes before plugging it again and turn it on. Now check whether the issue has been resolved or not.

If this does not work, then try other methods. The methods mentioned here will fix NP-31866-4 and NP-34957-8 PS4 error fix. So, let us get started.

Method 1: Wait for PSN Server Uptime

It is one of the easiest and most effective methods. If PlayStation network undergoing maintenance, no matter what you try, you will not be able to fix the error. So, first, go and check the PSN server status. If it is down, wait for some time. If the server is working fine, please try the other methods mentioned below.

playstation status page

Method 2: Restart PlayStation Console

To restart the PlayStation, follow the steps that are mentioned below:

1. First, select the Power tab on the home screen of PS4.


2. Next, select the Restart PS4 option to give your console a fresh start.

Also Read: 10 Ways to Fix PS4 Keeps Turning Off

Method 3: Re-login to PS Account

This method is capable of resolving temporary glitches that are causing PlayStation error code NP-34957-8. So, try out this method. Read the steps mentioned below if you want to learn how to perform it:

1. Select the Settings icon on the home screen.

2. Next, select Account Management.

account management on PS4

3. Here, select Sign Out.

sign out on ps4

4. Now go to Settings > Account Management > Sign in.

5. Enter your Email Address and password and select Confirm.

Method 4: Troubleshoot Internet Connection

If you do not have a stable network then also you may face PlayStation error code NP-34957-8 issue. Hence, follow the given steps to check your network connection on the console.

1. Open PS4 Settings from the Home.

Open Settings

2. Select the Network setting.

ps4 network setting PlayStation. 7 Ways to Fix PlayStation Error Code NP-34957-8

3. Then, select the Test Internet Connection option.

test internet connection ps4

After running the network test, then you can try to reboot your internet router to solve any temporary bugs with your internet.

router image

Also Read: Fix PS4 Error CE-34788-0

Method 5: Change DNS Server

It is one of the methods that can fix PlayStation error code np-34957-8. To perform this method, you can read the guide presented in step form below:

1. First navigate to the Settings option.

Settings on PS4

2. After that, select the Network.

network on ps4. 7 Ways to Fix PlayStation Error Code NP-34957-8

3. Select the Set Up Internet Connection.

4. Now, select the Use Wi-Fi option.

use wifi on ps4

5. After that, select Custom and set IP Address settings to Automatic.

6. Now, select Do Not Specify under DHCP Host Name and Automatic for IP Address.

Do Not Specify on PS4

7. Select the Manual option for DNS Settings.

8. Here, enter for Primary DNS and for Secondary DNS.

9. Next, set the value of MTU Settings to 1456.

10. Select Do Not Use for the Proxy Server.

Method 6: Update PlayStation Console

Sony releases updates regularly. So, you can update your PS4 or PS5 for NP-34957-8 PS4 error fix. To learn how to update PlayStation, read the steps that are given below.

1. First, turn on your PlayStation.

2. Here, navigate to Settings.

Settings on PS4

3. After that, select System Software Update.

4. In case you see The installed application is the latest version, select OK and try other methods.

installed application is the latest version

Also Read: How to Deactivate Suspended PlayStation Account

Method 7: Contact Support Page

Want NP-34957-8 PS4 error fix? Then try this method. PlayStation has a support page. You can contact the support page if all the above methods cannot fix the error. So, tell the problem that you are facing in brief. If possible, attach the screenshot of the error because it will help the technical assistant better understand the problem.

support page ps. 7 Ways to Fix PlayStation Error Code NP-34957-8

Other Methods to Fix PS4 NP-31866-4 Error

You can face this error when you upload the game data to PS Cloud and when you download it on the PS4 console. Before you begin with any advanced method to fix NP-31866-4, first ensure that you are subscribed to PlayStation Plus. This is because if you are not subscribed to PlayStation Plus, it will disallow you from using online storage.

Method 1: Activate Primary PS4 Console

You can activate your account as the primary PS4 console. Steps for the same are given below.

1. First, select Settings.

Settings on PS4

2. Select Account Management.

Account Management on PS4

3. From here choose Account Information and navigate to Activate as Your Primary PS4.

4. After that, select Activate.

activate on PS4

5. Now, select Change to This PS4.

6. Select OK.

ok on ps4. 7 Ways to Fix PlayStation Error Code NP-34957-8

Method 2: Reset PSN Password

If the above method fails to fix the error, we recommend trying another effective method. And this method is resetting the PSN password. Follow the steps to do so:

1. Visit the PSN web page.

sign in page on ps4. How to Fix PlayStation Error Code NP-34957-8 and NP-31866-4

2. Now, click on Trouble Signing In?

3. After that, select Reset your Password.

4. Enter the PSN account email address.

5. Now, follow the steps as instructed on the screen.

Also Read: How to Change Default PlayStation Payment Method

Method 3: Delete Online Storage

If the online data exceeds 100GB or the number of files exceeds 1000, you will have to delete the extra storage if you want to upload new data. So, below are the steps that you need to follow to delete online storage:

1. Select Settings.

2. Now, select Application Saved Data Management.

application saved data management on ps4

3. After that, select Saved Data in Online Storage.

Saved Data in Online Storage on ps4. How to Fix PlayStation Error Code NP-34957-8 and NP-31866-4

4. Select the Delete option.

5. Now, select the title and the file you want to delete.

6. Finally, select Yes.

Frequently Asked Questions (FAQs)

Q1. Does PlayStation accept debit cards?

Ans. Yes, PlayStation accepts payment via debit card.

Q2. Why is my debit card invalid on PS4?

Ans. There can be multiple reasons for this error. Some common causes are invalid credit card, incorrect card details, and expired credit or debit card.

Q3. How long does it take for PlayStation to undergo maintenance?

Ans. Depending on your local time zone, the routine maintenance will last for around two hours, from 10:30 PM to 12:30 AM. During the outage, you’ll still be able to access PSN, play games, and utilize most programs.

Q4. Is PSN currently undergoing maintenance?

Ans. To know about PlayStation network undergoing maintenance, click on PSN server status.


We hope this article was helpful and you were able to fix PlayStation error code NP-34957-8. If you still have questions, feel free to ask them in the comment section below. Also, let us know what you want to learn next.

The PlayStation Error Code NP-34957-8 indicates an issue connecting to the PlayStation™Network (PSN). Here are some steps you can try to fix it:

Basic Troubleshooting:

  1. Check PSN Server Status:

    • Visit the official PlayStation Network Status page ( to see if there are any reported outages affecting PSN servers. If there’s an ongoing outage, you’ll need to wait for Sony to resolve it before you can connect successfully.
  2. Restart Your PlayStation and Router:

    • Power cycle both your PlayStation console and your router/modem. Turn them off completely, unplug them from the power outlet for a few minutes, and then plug them back in and restart them. This can sometimes clear temporary glitches that might be causing the connection issue.
  3. Check Your Internet Connection:

    • Ensure you have a stable internet connection. Try using a different device (like a laptop or phone) to browse the web and confirm your internet is working properly.
    • If you’re using Wi-Fi, consider connecting your PlayStation via an ethernet cable for a more reliable wired connection.
  4. Verify Date and Time Settings:

    • Make sure your PlayStation’s date and time settings are accurate. Incorrect settings can sometimes interfere with online functionality.

Network and DNS Settings:

  1. Change DNS Settings (Advanced Users):
    • In some cases, using a different DNS server can improve internet connectivity. This is a slightly more technical step, so proceed with caution if you’re not familiar with DNS settings. Here’s a general guideline, but consult your router’s manual for specific instructions:
      • Access your router’s settings menu (usually through a web browser).
      • Look for options related to DNS settings.
      • Change the DNS servers to a public DNS provider like Google DNS ( and
      • Save the changes and restart your router and PlayStation.

Account and Console Management:

  1. Sign Out and Sign Back in to PSN:

    • Try signing out of your PSN account on your PlayStation and then signing back in. This can sometimes refresh your connection.
  2. Update Your PlayStation System Software:

    • Make sure your PlayStation console has the latest system software update installed. Outdated software can sometimes lead to connection problems.

If none of these steps work:

  • Contact PlayStation Support: If you’ve tried all the troubleshooting steps above and are still facing the error code, it’s recommended to contact PlayStation Support for further assistance. They can investigate the issue further and provide more specific solutions based on your situation. Here are some ways to reach PlayStation Support:
    • PlayStation Website: You can access support options through the PlayStation website (
    • PlayStation App: The PlayStation App also offers support options for managing your account and troubleshooting issues.
    • Phone: You can call PlayStation customer service for your region (numbers can be found on the PlayStation Support website).

By following these steps systematically, you should be able to identify the cause of the error code NP-34957-8 and get connected to the PlayStation Network again. Remember to be patient and consult PlayStation Support if the issue persists.