March 1, 2020

Fix YouTube Videos Not Playing

For the average internet user, a major part of their screen time is spent surfing through YouTube. The diverse video streaming service owned by Google has millions of visits every day. People access the website to watch movies, listen to music, learn new stuff and even upload their creations. However, many users have had the misfortune of losing access to YouTube and have ended up with a huge void in their daily schedule. Although the purpose can be anything from educational to entertainment, the YouTube videos not playing or won’t load is one of those issues which has to be resolved as soon as possible. If you seem to be struggling with this problem, read ahead to find out how you can fix An error occurred, please try again later message on YouTube.

Fix YouTube Videos Not Playing:

Fix YouTube Videos Not Playing: “An error occurred, Please try again later” Error on Windows 10

You may encounter that YouTube picture-in-picture not working or videos not loading issue or instead of the video you only see a black screen. The primary cause is poor network connectivity. Read How to Troubleshoot Network Connectivity Problems on Windows 10. Other causes could be

  • outdated web browser,
  • incorrect date & time settings,
  • third-party software conflict or
  • corrupt cache & cookies of browser.

Note: Make sure to create a system restore point just in case something goes wrong.

Method 1: Disable Conflicting Third-party Antivirus (If Applicable)

Any conflicting configuration in the security settings can effectively turn down the network traffic between your computer and the YouTube servers, causing it to not load the requested YouTube video. Hence, it is recommended to uninstall any anti-virus programs or firewalls you may have installed other than Windows Defender to see if the third-party security software causes the issue. Read 5 Ways to Completely Uninstall Avast Antivirus in Windows 10.

Alternately, you can also try to temporary disable the security software as follows:

1. Right-click on the Antivirus Program icon from the system tray and select Disable Auto-Protect as shown.

Disable auto-protect to disable your Antivirus

2. Next, Select the duration for which the Antivirus will remain disabled.

Note: Choose the smallest value, for example 15 minutes or 30 minutes.

select the duration until when the antivirus will be disabled

3. Once done, again try to connect to Wi-Fi network and check if the YouTube video loads or not.

Method 2: Set Correct Date & Time

If your Windows 10 PC has been configured with incorrect date and time settings, it may cause the security protocols to invalidate the security certificates of YouTube. To correct the date and time-related settings on your Windows PC, follow the below steps:

1. Right-click on time at the right end of the Taskbar, and click on Adjust date/time.

2. Enable both the Set Time Zone Automatically and Set Date & Time Automatically options by toggling these on.

Note: If you have an active internet connection, your Date and Time settings will get updated automatically.

Make sure toggle for Set time automatically & Set time zone automatically is turned ON

Also Read: How to Sync Time in Windows 11

Method 3: Flush DNS Client Resolver Cache

It might be possible that one of the addons you installed on Google Chrome or some VPN settings may have altered your computer’s DNS cache in a way that it has refused to let YouTube video load. This can be overcome by:

1. Open the elevated command prompt by searching cmd and choosing Run as administrator.

Open the elevated command prompt by pressing the Windows key + S, type cmd and choose run as administrator.

2. Type ipconfig /flushdns command and press enter to execute.

3. It will display Successfully flushed the DNS Resolver cache as shown.

In the command prompt, type the following command and press enter. Ipconfig /flushdns Fix YouTube Videos Not Playing:

Method 4: Use Google DNS Instead

You can use Google DNS instead of the default DNS set by your Internet Service Provider or the network adapter manufacturer to fix YouTube videos not playing or won’t load error. To do so,

1. Right-click on the network (LAN) icon at the right end of the taskbar. Click on Open Network & Internet Settings as shown.

Right-click on the Wi-Fi or Ethernet icon then select Open Network & Internet Settings

2. In the Settings app, click on Change adapter options in the right pane.

Click Change adapter options

3. Right-click on the network you want to configure, and click on Properties as depicted.

Right-click on your Network Connection and then click on Properties

4. Click on Internet Protocol Version 4 (IPv4) in the list and then click on Properties.

Select Internet Protocol Version 4 (TCPIPv4) and again click on the Properties button. Fix YouTube Videos Not Playing:

5. Under the General tab, choose Use the following DNS server addresses and type:

Preferred DNS Server:
Alternate DNS Server:

use the following DNS server addresses in IPv4 settings | Fix YouTube Videos Not Playing:

6. Finally, click OK to save changes and Reboot your PC.

Also Read: How to Change DNS Server Settings on Windows 11

Method 5: Disable Adblockers

Adblockers have been welcomed with open arms. While many of them hardly perform as advertised, some end up working far too efficiently. Services like these could be causing YouTube videos not playing or won’t load error on YouTube. Here are the steps you can follow to disable AdBlock extensions on your Windows 10 PC.

1. Open YouTube website and play any video in any web browser.

2. On the top right corner, click on the Puzzle piece icon to reveal all extensions.

Click on the puzzle icon in the top right corner

2. From the options that appear, click on Manage extensions as shown.

From the options, click on manage extensions

3. On the Extensions page, turn the toggle off for adblocker to disable it.

Note: In the image below, we have shown the same for AdGuard AdBlocker.

Click on the toggle button to turn off adblock extension | Fix ‘An Error Occurred, Please Try Again Later’ on YouTube

4. Try running YouTube again as An error occurred, please try again later message should no longer appear.

Method 6: Allow Third-Party Cookies

Cookies are essential for any website to run properly, especially ones that display a lot of media. By allowing all third-party cookies associated with the website, you can fix YouTube videos not playing issue as follows:

1. Click on three-doted icons > Settings on the top right side of your browser.

Click on the three dots and select settings

2. Under the Privacy and Security panel, click on Cookies and other site data as shown.

Under privacy and security coloumn click on cookies and other site data

3. Here, check the Allow all cookies option and uncheck Block third-party cookies option.

Enable allow all cookies option | Fix YouTube Videos Not Playing:

Also Read: Fix YouTube Videos loading but not playing videos

Method 7: Clear Browser Cache & Cookies

Clearing your browser cache & cookies will make sure that no corrupt files are causing the YouTube videos not loading properly issue. Since Google Chrome is the most popular browser, we are giving the steps to clear the cache on Chrome.

1. Launch the Google Chrome browser.

2. Now, click on the three-dotted icon > More tools as depicted below.

tap on More tools and select 'clear browsing data.'

3. Next, click on Clear browsing data…

4. Here, select the Time range as All time & click on Clear data.

Note: Ensure that Cookies and other site data, Cached images, and files are selected.

select the Time range for the action to be completed. Fix YouTube Videos Not Playing:

Note: In addition to the above, you can also delete Browsing history & Download history.

5. Close your web browser and restart your PC to implement these changes.

Method 8: Reset Browser to Default Settings

If nothing else has worked, resetting browser to its default settings should help fix YouTube videos not playing issue on your streaming device.

1. Open Google Chrome. Then click the three-dotted icon > Settings as shown.

Click three dots on the upper right corner and select Settings

2. Scroll down and click on Advanced at the bottom.

Now in the settings window scroll down and click on Advanced. Fix YouTube Videos Not Playing:

3. Here, click on the Reset and cleanup option.

4. Select the Restore settings to their original defaults option shown highlighted below.

A Reset and Clean up option will also be available on the bottom of the screen. Click on Restore Settings to their original defaults option under the Reset and clean up option. Fix YouTube Videos Not Playing:

5. Now, confirm the prompt by clicking Reset settings button.

Reset Settings Google Chrome. Crunchyroll not working on Chrome. Fix YouTube Videos Not Playing:

6. Re-launch Chrome & visit YouTube to begin streaming.

Also Read: How to Enable DNS over HTTPS Chrome

Pro Tip: Additional Solutions

Most of the aforementioned steps should solve your problem; nevertheless, here are a few other things you can try to fix the YouTube error.

  • Change your Web Browser: With time, each browser gets overloaded and becomes prone to errors. Hence, try changing the browser and opening YouTube again.
  • Clear App Data on Smartphone: On smartphones, you can fix this error by tapping and holding the app and clearing its data from the storage section.
  • Use earphones to Play Videos: A rather unlikely solution to the issue is to use earphones to view the video. As explained above, audio hardware could be the problem, and using earphones could overcome this hurdle.


Errors on YouTube are common, and while their frequency has reduced in recent years, no service on the internet is perfect. However, with the steps mentioned above, you should regain access to the world’s largest video streaming service by fixing YouTube videos not playing or won’t load problem. Feel free to reach out to us with your queries and suggestions via comments section below.