August 18, 2021

How to Fix Tap to Load Snapchat Error

How to Fix Tap to load Snapchat Error

Fix Tap to Load Snapchat

Snapchat has quickly become one of the trendiest social media platforms. With its simple, easy-to-understand User Interface and attractive one-time-view model, the app has presented itself as the ideal platform for teens and young adults. However, many users have complained of Tap to load Snapchat problems. In this article, we are going to discuss Why won’t Snapchat download snaps and how to fix this issue.

How to Fix Tap to load Snapchat Error

How to Fix Tap to Load Snapchat Error

Snapchat, by default, auto-downloads snaps, and texts as and when they are received. So, all you need to do is Tap the chat to view it. However, many users have been facing a problem wherein Snapchat not loading snaps automatically. Instead, they have to manually download the chat to view it.

Why won’t Snapchat download snaps?

While this problem is mostly caused by poor network connection, there could be several other causes. It is suggested to check in-app as well as device settings. Most of the time the answer to Why won’t Snapchat download snaps is found there.

Download Snapchat from Google Play Store.

Read below to read the solutions to fix Tap to load Snapchat error on Android phones. Make sure to implement these methods in the order that they appear, until you find the one that works for you.

Note: Since smartphones don’t have the same Settings options, and they vary from manufacturer to manufacturer hence, ensure the correct settings before changing any.

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Method 1: Reboot your Phone

Before you try anything else or play around with your Settings, it would be best to reboot your device. This will allow the Snapchat App to reload. This is possible, the quickest and simplest way to fix tap to load Snapchat problem.

Method 2: Disable Data Saver on Snapchat

Snapchat uses a built-in data saver option called Travel Mode or Data Saver, depending on the version of Snapchat installed on your phone. This feature helps reduce data usage on the app. It can be for 3 days, 1 week, or until turned off.

If you enabled the until turned off option, your data saver could still be turned on. This might be causing the tap-to-load problem on Snapchat. Here’s how to turn Data Saver off:

1. Open the Snapchat App and go to your Settings.

2. Scroll down and tap the Data Saver option, as shown.

Scroll down to tap the Data Saver option | How to Fix Tap to load Snapchat

3. Uncheck the box marked Data Saver to turn it off.

Toggle the Data Saver option off. why won't Snapchat download snaps

Also Read: How to Get Verified on Snapchat?

Method 3: Clear App Cache

Clearing your app cache will help ensure Snapchat is running as efficiently as possible. Overloaded cache memory could be the reason why won’t Snapchat download snaps or stories. Removing out any unnecessary junk can help the app run better and could fix the tap to load problem on Snapchat.

Option 1: Clear Snapchat Cache from Device Settings

1. Go to device Settings and open Apps & Notifications.

2. Now, navigate to Snapchat and tap on Storage & Cache.

3. Finally, tap the Clear Cache option, as highlighted.

Tap the Clear Cache option | Fix Tap to load Snapchat

Option 2: Clear Snapchat Cache from within the App

1. Open the Snapchat app.

2. Tap on Settings and scroll down to Account Actions.

3. Here, tap on the Clear Cache option, as highlighted.

Snapchat Settings Clear Cache. why won't Snapchat download snaps

4. Confirm the deletion in the pop-up prompt. Then, restart the app to verify that tap to load Snapchat issue is resolved.

If not, try the next fix.

Also Read: How to Delete Messages on Snapchat

Method 4: Disable Battery Optimization for Snapchat

Android devices provide the ability to optimize battery use for most apps. When optimization is turned on, this puts the app to sleep when not in use thus, allowing the Android operating system to work more efficiently. However, this could inhibit Snapchat from auto-downloading snaps. Here’s how to fix tap to load Snapchat error by turning off battery optimization:

1. Go to the Settings app of your phone.

2. Tap on Apps then, Snapchat.

3. Tap on Battery Optimization.

4. Tap on the Don’t Optimize option to turn it off.

Tap on the Do Not Optimize option to turn it off | How to Fix Tap to load Snapchat Error

Note: Depending on your device and version of Android OS, several options may be available to you, as shown below.

Method 5: Turn Off Battery Saver Mode

Most of us use our devices on Battery Saver mode throughout the day to get the most of the device battery. However, Battery Saver modes restrict the data usage of an app when it is running in the background. Evidently, Snapchat will be unable to auto-download snaps making you wonder Why won’t Snapchat download snaps or stories. Hence, turning off battery saver mode could be another quick and simple way to fix this error.  You can do so from your device drop-down toolbar directly. Or else,

1. Go to Settings and tap Battery.

2. Toggle OFF the Battery Saver option.

Toggle ‘Battery Saver’ ON and now you can optimize your Battery. Why won't Snapchat download snaps

Frequently Asked Questions (FAQ)

Q1. How do you fix the tap to load Snapchat glitch?

The tap to load problem can be fixed by rebooting your device or disabling data-saver and battery-saver options. You can also clear the Snapchat app cache, as explained in this article.

Q2. Why are my snaps stuck on tap to load?

Snapchat not loading snaps and stuck on Tap to load Snapchat error can occur either due to poor internet connectivity or device and app settings. Make sure to turn off battery saver and data saver mode on your phone.


We hope you were able to fix Snapchat not loading snaps issue with the help of our guide. Drop your queries or suggestions in the comment section.

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